Please upload a video showing the problems you are experiencing with your product.
You are required to take the video as stated below, if not taken as below we cannot continue with the warranty process. We appreciate your cooperation so we can get you all lit up!
To take the video, we will require for you to follow the below steps:
1. Start a screen recording on your phone
2. Open your app (LED LAMP for RGB+W products) and show turning on the product
3. Open your camera (while still screen recording) and walk around the vehicle showcasing any issues with the product. Please be thorough to speed up the approval process.
4. Show any and all important information in the video (pictures will not be enough for approval)
Once video is recorded, please send the video to info@adrenalineoffroadoutfitters.com and submit your warranty form.