Application for Employment

RoW Site Support Worker (RoW SSW)

Role Hours: Part-time 30 hours per week; typically, Monday-Friday 11:00am -5:00pm. Some days may be scheduled as 9:00am-3:00pm or 10:00am-4:00pm. Occasional nights/weekends.   

 

Role Location: This position is based out of OlyMAP’s office located in downtown Olympia and will require frequently outreaching to and working out of unsanctioned camp communities and community partner locations--such as other social service settings-- in Thurston County.   

 

Role Summary: The RoW Site Support Worker is the primary RoW worker responsible for providing outreach-based site support for camp communities OlyMAP works with through the RoW Outreach Program. OlyMAP Site Support involves working with camp communities to improve the overall health, stability, safety, and the general well-being of camp residents, while simultaneously reducing broader community impacts of unsheltered homelessness. This may include, but is not limited to providing general outreach support and check-ins, information sharing, basic resource/service referrals and connections, and connection to harm reduction and survival supplies. It may also include assistance with facilitating or coordinating camp-wide activities intended to improve the well-being of the whole community, such as a “community BBQ” event or community garbage clean-up.  While the RoW SSW will likely work or interact with most RoW camp community residents in some way, their priority will be to focus on providing services to residents who are not already receiving more intensive support from OlyMAP Mobile Case Workers or other outreach workers. The RoW SSW will outreach and provide support to 2-3 RoW camp communities at a given time and will work closely with other OlyMAP staff – especially RoW Mobile Caseworkers--, other providers and RoW Safety Initiative stakeholders to support and coordinate services, safety, and stability for all residents living at the communities they work with.   

 

General Responsibilities

 

Work to support the improved safety, health, well-being, and stability of residents of camp-communities and camp communities as a whole by facilitating connection to supplies, information and community services/resources. Specifically by:

Assisting residents in connecting to services and/or reaching identified goals through OlyMAP’s Basic Connections program. Through this program, the RoW SSW may assist residents with completing purchase requests for needed supplies and completing Coordinated Entry and HEAT assessments. 
Assisting residents with connection to essential health, harm reduction, survival and hygiene services or supplies, such as water, food, medical supplies, laundry, restrooms, garbage removal, showers, safe warming/cooking resources, sheltering supplies or other harm reduction and survival supplies
Providing camp community residents with up to date and accurate information related to the RoW Safety Initiative, services and resources they are eligible for through OlyMAP or other organizations, upcoming events, and other information relevant to supporting their safety, health, and well-being. Information will be shared through regular outreach, the creation and distribution of flyers, and other communication with residents.
Remaining updated and “in-the-know” about general camp community needs, strengths, barriers, concerns, events etc.
Providing camp community residents with up to date and accurate information about RoW shelter and housing options they may qualify for and ensuring that they are “signed-up” for options they are interested in.
Providing camp community residents with up to date and accurate information about what Reasonable Modifications are, their rights to make Reasonable Modification Requests (RMRs), and how RMRs may be used to assist them in getting their needs met when they are negatively impacted by actions related to the RoW Safety Initiative, such as forced displacements.
Providing camp community residents with up to date and accurate information about the RoW “By-Name-List” (RoW BNL) of people living on Thurston County RoWs, its’ role in connecting people to RoW shelter and housing options and supporting residents who want to be “added” to the BNL in completing the required paperwork and consents.
Assisting residents in completing the proper paperwork and consents who would like to consent to their information being shared with other providers expressly for the purpose of connection to housing or shelter.
Supporting and facilitating connection of camp community residents to shelter and housing options that come available for them, if a RoW Mobile Caseworker is currently unable to lead this effort
Working with other providers to increase the provision of resources and essential services directly at camp communities served. Ex. Working with Northwest Justice Project to host a “legal clinic” on site. 
Supporting camp communities in hosting/facilitating community events with the purpose of improving site safety and health, community building, information sharing, or remembering and celebrating the life of residents who may pass away. 
Supporting and/or facilitating access to community education and workshop opportunities relevant to improving the safety, health, well-being, and stability of camp community residents. 
Transporting residents and/or supplies in agency vehicles or Intercity Transit Community Van as needed with the purpose of connecting residents to services, supplies, and other essential resources/supports. 
Facilitating and documenting OlyMAP-led camp community meetings—as appropriate and as capacity permits--  with the primary purpose of sharing information, identifying needs, appropriate problem-solving around needs that arise, and community building
Ensuring the creation, completion and upkeep of an OlyMAP internal and confidential By-Name-Resident List (BNRL) for each camp community served, as well as confidential files for residents containing basic information about them, their demographics, their needs, challenges, tools for support/safety/stability, case notes, emergency contacts, and update notes relevant to supporting their safety, health, and well-being at the camp community.
Ensuring the creation, completion and upkeep of the externally-shared (with specific agencies) RoW BNL
Tracking shelter and housing placement and placement outcomes using the RoW Placement Tracking Log
Completing regular entries in RoW Communication Logs with the purpose of ensuring that all relevant staff are kept up to date on need to know information, program updates and participant challenges or needs
Creating and maintaining participant profiles and casefiles in electronic databases used to track participant information, case notes, updates and connections to services, including Ragic and HMIS.
Working with other workers and leads to record and track pertinent data related to the safety, health, and stability of the site and its residents, as well as relevant progress and barriers to progress.
Working with other OlyMAP workers and leads to collect and document data related to the effectiveness and impacts of OlyMAP’s RoW programs and services and the broader RoW initiative, both through recorded formal observations and seeking out and documenting participant feedback.
Communicating and coordinating with other organizations and people who outreach to the communities, including other providers and City of Olympia outreach workers to support improving connections to services and the safety, stability, and quality of life of residents at the camp communities served.
Working with other workers to support camp community residents and communities with in-the-moment de-escalation/crisis response when individual crisis, problematic behaviors, conflicts, or other emergencies arise on outreach.
SSWs are not emergency responders or professional crisis responders. Generally speaking, intervention/involvement in responding to crises should be limited to in the moment and connection/referral to other services or emergency/crisis responders.
w.      Participating in mandatory internal meetings and external meetings, as needed, to coordinate services for residents, including the RoW Case Collaboration, Greater Regional Outreach Workers League (GROWL) and Anti-Sweep Task Force (ASTF) meetings. 

x.       Providing and facilitating needed harm reduction support and advocacy for residents who are facing forced displacement from the community(ies)

y.        Assisting team members with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems or procedures, or participating in team meetings and workgroups.

z.        Other duties as assigned.

POSITION TITLE: Fill-in Worker

PAY: $21 per hour

BENEFITS: Eligible for medical, dental, vision, and life insurance following 30 days of employment; eligible for sick, vacation, and holiday leave 

HOURS: Part-time up to 30 hours per week; typically, Monday-Friday 11:00am -5:00pm. Some days may be scheduled as 9:00am-3:00pm.

LOCATION: This position is based out of OlyMAP’s office located at First Christian Church in downtown Olympia, as well as camp communities or other sites where OlyMAP works in Thurston County. This role will also at times require working out of community partner locations--such as other social service settings in Thurston County. 

Position Overview

OlyMAP’s Fill-In worker will provide general and basic program support by assisting with covering outreach and on-site shifts when regularly scheduled workers are unable to attend to their shifts. The Fill-in Worker will be called to cover shifts of OlyMAP Mobile Case Workers, Site Support Workers, hotel-based Site Support Assistants, Coordinated Entry staff, or other OlyMAP staff as needed. The Fill-in Worker will only be expected to fulfill basic job functions necessary for assisting other staff or participants they are working with during the shift. The primary support this worker will provide is accompanying other workers during on-site outreach. The Fill-in worker may also be required to work some overnight or weekend shifts in the future, though currently their coverage will only be needed Monday through Friday. This worker will never be expected to work more than 8 hours in a day and will always have a 2-day weekend. During the Fill-in Worker’s work week, they will be notified by 10AM that morning that a shift will need to be covered that day.

Position Responsibilities:

If covering a daytime outreach shift to a camp community or hotel:

1.      Work closely with the program staff to support the operations of OlyMAP programs and the safety, health, and stability of program participants.

2.      Accompany other OlyMAP workers on outreach to camp communities

3.      Assist other OlyMAP workers with gathering, transporting, and set-up of supplies on site, as well as distribution of supplies and information on-site

4.      Assist with notetaking and facilitation, if attending a camp community meeting

5.      Assist program participants with basic referrals to housing, social, and health services

6.      Complete purchase requests

7.      Support participants in setting up appointments, tracking their schedule of appointments, making phone calls, completing applications or assessments (including Coordinated Entry and HEAT assessments)

8.      Assist participants with transportation

If assisting with an event:

1.      Assist as needed with set-up, facilitation, coordination, organizing or other needed tasks

Other responsibilities:

1.      Attend mandatory staff meetings and trainings (typically on Mondays and Fridays).

2.      Update program logs, as needed.

3.      Coordinate with other OlyMAP staff to input client data into HMIS and Ragic, keep HMIS and Ragic profiles up to date, as well as hardcopy case files

4.      Other duties as assigned

RoW Mobile Case Worker (RoW MCW)

Role Hours: Part-time 30 hours per week; typically, Monday-Friday 11:00am -5:00pm or 9:00am-3:00pm. Occasional nights/weekends.   

 

Role Location: This position is based out of OlyMAP’s office located in downtown Olympia and will require frequently outreaching to and working out of unsanctioned camp communities and community partner locations--such as other social service settings-- in Thurston County.   

 

RoW MCWs will support residents of RoW camp communities served through regular outreach and OlyMAP’s Mobile Case Management program by providing on-site and outreach-based social service and resource connection support, with the aim of supporting individuals in reaching their personal goals and self-identified needs related to housing placement and connection to other social, health, and stability services. Each RoW MCW will be assigned to one-two communities as their primary communities to work with, but may be required to support service provision at all RoW communities, in some capacity. Similarly, while RoW MCWs will likely interact with many or most RoW residents in some capacity through the course of their work, their role will be to focus on work with participants on their caseload.  MCWs will work closely with other OlyMAP workers – particularly other RoW workers -- to support and coordinate services, safety, and stability for all residents living at the camp communities served.

 

 

General Responsibilities: 

1.      Provide resource and service connection, case management and harm reductive advocacy support for RoW camp community residents, with the primary goal of supporting individuals in reaching their personal goals and self-identified needs related to housing placement and connection to other social, health, and stability services. Specifically, by working with residents on their caseload to: 

a.      Conduct strengths-based assessments related to housing and social service needs/barriers and working to create individualized strength-based plans. Services and goals that may be a part of individual plans include, but are not limited to: housing placement, shelter placement, employment, education, ID obtainment, obtaining/maintaining disability income such as SSI/SSDI/ABD/WIC, and connection to dental, medical, vision, hygiene, caregiving, legal, transportation, mental health, and substance use services (with a focus on connection to RoW housing and shelter resources if the participant is interested) 

b.      Support achieving the highest level of health and well-being for themselves and the community through providing strength-based case management and advocacy services. Support forward progress on goals aligned with individualized plans.  This may include support with housing or shelter placement, obtaining IDs, obtaining employment or other sources of income (SSI/SSDI/ABD/WIC), and connecting and maintaining connections with other supportive services outlined in their plans.  

c.       Create individualized, strength-based plans for addressing recurring day-to-day needs (food, hygiene, transportation, etc.) which may include connection to other providers or community services, with the intention of supporting self-sufficiency and efficacy.   

d.      Support ensuring that their individual living spaces remain safe and reasonably tidy and to address any concerns related to cleanliness, pest prevention/control, weatherproofing, monitoring fire hazards etc.  

e.      Enroll residents in Coordinated Entry (CE) and complete/update Housing Equity Assessment Tools (HEATs) for those with no current or updated assessment. 

f.        Complete purchase requests related to needed survival, safety, and hygiene supplies or other needed items related to their individual goals. 

g.       Set-up appointments, track their schedule of appointments, and provide support and advocacy at appointments when needed and as able to.

h.      Access support/services related to moving, transportation, vehicle repairs and other forms of material support related to achieving their personal housing and service-related goals. 

i.        Provide transportation in agency vehicles or Intercity Transit Community Van as needed, with the purpose of connecting residents to services, supplies, and other essential resources/supports related to their individualized-case management goals. 

j.        Create safety plans with the goal of harm reduction and supporting residents in meeting their basic safety, security and survival needs.  

k.       Provide connection to harm reduction services and supplies  

 

MCWs may also support residents on their caseload and those who are not (as needed) by:

 

2.      Collaborating with other outreach workers to outreach regularly to the community with the purpose of building rapport and relationships, checking in with residents about how they are doing and what support they may be in need of, with an emphasis on check-ins with participants on their caseload.

3.      Collaborating with other outreach workers to outreach regularly to the community with the purpose of providing up to date and accurate information related to community services, community events, and other information relevant to supporting their safety, health, and well-being through regular engagement, the creation and distribution of flyers, and other communication. 

4.      Supporting the RoW SSW and the community in hosting/facilitating community events with the purposes of improving site safety and health, community building, information sharing, etc., as needed.

5.      Supporting the RoW SSW in facilitating and documenting any OlyMAP facilitated camp community meetings.

6.      Providing camp community residents with up to date and accurate information about RoW shelter and housing options they may qualify for and ensuring that they are “signed-up” for options they are interested in.

7.      Providing camp community residents with up to date and accurate information about what Reasonable Modifications are, their rights to make Reasonable Modification Requests (RMRs), and how RMRs may be used to assist them in getting their needs met when they are negatively impacted by actions related to the RoW Safety Initiative, such as forced displacements.

8.      Providing camp community residents with up to date and accurate information about the RoW“By-Name-List” (RoW BNL) of people living on Thurston County RoWs, its’ role in connecting people to RoW shelter and housing options and supporting residents who want to be “added” to the BNL in completing the required paperwork and consents.

9.      Assisting residents in completing the proper paperwork and consents who would like to consent to their information being shared with other providers expressly for the purpose of connection to housing or shelter.

10.  Supporting, facilitating and coordinating connection of camp community residents to shelter and housing options that come available for them

11.  Working with other OlyMAP workers and providers to increase the provision of resources and essential services directly at camp communities served. Ex. Working with Northwest Justice Project to host a “legal clinic” on site. 

12.  Working with other RoW workers to ensure completion and upkeep of an OlyMAP internal and confidential By-Name-Resident List (BNRL) for each camp community served, as well as confidential files for residents containing basic information about them, their demographics, their needs, challenges, tools for support/safety/stability, case notes, emergency contacts, and update notes relevant to supporting their safety, health, and well-being at the camp community.

13.  Working with RoW workers to ensure the creation, completion and upkeep of the externally-shared (with specific agencies) RoW BNL

14.  Tracking shelter and housing placement and placement outcomes using the RoW Placement Tracking Logs

15.  Completing regular entries in RoW Communication Logs with the purpose of ensuring that all relevant staff are kept up to date on need to know information, program updates and participant challenges or needs

16.  Creating and maintaining participant profiles and casefiles in electronic databases used to track participant information, case notes, updates and connections to services, including Ragic and HMIS.

17.  Working with other workers and leads to record and track pertinent data related to the safety, health, and stability of the site and its residents, as well as relevant progress and barriers to progress.

18.  Working with other OlyMAP workers and leads to collect and document data related to the effectiveness and impacts of OlyMAP’s RoW programs and services and the broader RoW initiative, both through recorded formal observations and seeking out and documenting participant feedback.

19.  Communicating and coordinating with other organizations and people who outreach to the communities, including other providers and City of Olympia outreach workers to support improving connections to services and the safety, stability, and quality of life of residents at the camp communities served.

20.  Working with other workers to support camp community residents and communities with in-the-moment de-escalation/crisis response when individual crisis, problematic behaviors, conflicts, or other emergencies arise on outreach.

a.      RoW MCWs are not emergency responders or professional crisis responders. Generally speaking, intervention/involvement in responding to crises should be limited to in the moment and connection/referral to other services or emergency/crisis responders.

21.   Participating in mandatory internal meetings and external meetings, as needed, to coordinate services for residents, including the RoW Case Collaboration, Greater Regional Outreach Workers League (GROWL) and Anti-Sweep Task Force (ASTF) meetings. 

22.  Providing and facilitating needed harm reduction support and advocacy for residents who are facing forced displacement from the community(ies)

23.  Assisting team members with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems or procedures, or participating in team meetings and workgroups.

24.   Other duties as assigned.

 

SSOAP Mobile Case Worker (SSOAP MCW)

Role Hours: Part-time 30 hours per week; typically, Monday-Friday 11:00am -5:00pm or 9:00am-3:00pm. Occasional nights/weekends.   

 

Pay: $24 per hour

 

Benefits: Eligible for medical, dental, vision, and life insurance following 30 days of employment; eligible for sick, vacation, and holiday leave 

 

Role Location: This position is based out of OlyMAP’s office located in downtown Olympia and will require frequently outreaching to and working out of unsanctioned camp communities and community partner locations--such as camp community neighbor properties and other social service settings-- in Thurston County.   

 

SSOAP MCWs will support residents of SSOAP camp communities served through regular outreach and OlyMAP’s Mobile Case Management program by providing on-site and outreach-based social service and resource connection support, with the aim of supporting individuals in reaching their personal goals and self-identified needs related to housing placement and connection to other social, health, and stability services. Each SSOAP MCW will be assigned to one-two communities as their primary communities to work with but may be required to support service provision at all SSOAP communities, in some capacity. Similarly, while SSOAP MCWs will likely interact with many or most SSOAP residents in some capacity through the course of their work, their role will be to focus on work with participants on their caseload.  MCWs will work closely with other OlyMAP workers – particularly other SSOAP workers -- to support and coordinate services, safety, and stability for all residents living at the camp communities served.

 

 

General Responsibilities: 

1.      Provide resource and service connection, case management and harm reductive advocacy support for SSOAP camp community residents, with the primary goal of supporting individuals in reaching their personal goals and self-identified needs related to housing placement and connection to other social, health, and stability services. Specifically, by working with residents on their caseload to: 

a.      Conduct strengths-based assessments related to housing and social service needs/barriers and working to create individualized strength-based plans. Services and goals that may be a part of individual plans include, but are not limited to: housing placement, shelter placement, employment, education, ID obtainment, obtaining/maintaining disability income such as SSI/SSDI/ABD/WIC, and connection to dental, medical, vision, hygiene, caregiving, legal, transportation, mental health, and substance use services

b.      Support achieving the highest level of health and well-being for themselves and the community through providing strength-based case management and advocacy services. Support forward progress on goals aligned with individualized plans.  This may include support with housing or shelter placement, obtaining IDs, obtaining employment or other sources of income (SSI/SSDI/ABD/WIC), and connecting and maintaining connections with other supportive services outlined in their plans.  

c.       Create individualized, strength-based plans for addressing recurring day-to-day needs (food, hygiene, transportation, etc.) which may include connection to other providers or community services, with the intention of supporting self-sufficiency and efficacy.   

d.      Support ensuring that their individual living spaces remain safe and reasonably tidy and to address any concerns related to cleanliness, pest prevention/control, weatherproofing, monitoring fire hazards etc.  

e.      Enroll residents in Coordinated Entry (CE) and complete/update Housing Equity Assessment Tools (HEATs) for those with no current or updated assessment. 

f.        Complete purchase requests related to needed survival, safety, and hygiene supplies or other needed items related to their individual goals. 

g.       Set-up appointments, track their schedule of appointments, and provide support and advocacy at appointments when needed and as able to.

h.      Access support/services related to moving, transportation, vehicle repairs and other forms of material support related to achieving their personal housing and service-related goals. 

i.        Provide transportation in agency vehicles or Intercity Transit Community Van as needed, with the purpose of connecting residents to services, supplies, and other essential resources/supports related to their individualized-case management goals. 

j.        Create safety plans with the goal of harm reduction and supporting residents in meeting their basic safety, security and survival needs.  

k.       Provide connection to harm reduction services and supplies.  

 

MCWs may also support residents on their caseload and those who are not (as needed) by:

 

2.      Collaborating with other outreach workers to outreach regularly to the community with the purpose of building rapport and relationships, checking in with residents about how they are doing and what support they may be in need of, with an emphasis on check-ins with participants on their caseload.

3.      Collaborating with other outreach workers to outreach regularly to the community with the purpose of providing up to date and accurate information related to community services, community events, and other information relevant to supporting their safety, health, and well-being through regular engagement, the creation and distribution of flyers, and other communication. 

4.      Supporting the SSOAP SSW and the community in hosting/facilitating community events with the purposes of improving site safety and health, community building, information sharing, etc., as needed.

5.      Supporting the SSOAP SSW in facilitating and documenting any OlyMAP facilitated camp community meetings.

6.      Providing camp community residents with up to date and accurate information about shelter and housing options they may qualify for and ensuring that they are “signed-up” for options they are interested in.

7.      Providing camp community residents with up to date and accurate information about what Reasonable Modifications are, their rights to make Reasonable Modification Requests (RMRs), and how RMRs may be used to assist them in getting their needs met when they are negatively impacted by actions such as forced displacements.

8.      Assisting residents in completing the proper paperwork and consents who would like to consent to their information being shared with other providers expressly for the purpose of connection to housing or shelter.

9.      Supporting, facilitating and coordinating connection of camp community residents to shelter and housing options that come available for them

10.  Working with other OlyMAP workers and providers to increase the provision of resources and essential services directly at camp communities served. Ex. Working with Northwest Justice Project to host a “legal clinic” on site. 

11.  Completing regular entries in SSOAP Communication Logs with the purpose of ensuring that all relevant staff are kept up to date on need to know information, program updates and participant challenges or needs

12.  Creating and maintaining participant profiles and casefiles in electronic databases used to track participant information, case notes, updates and connections to services, including Ragic and HMIS.

13.  Working with other workers and leads to record and track pertinent data related to the safety, health, and stability of the site and its residents, as well as relevant progress and barriers to progress.

14.  Working with other OlyMAP workers and leads to collect and document data related to the effectiveness and impacts of OlyMAP’s SSOAP programs and services and the broader SSOAP initiative, both through recorded formal observations and seeking out and documenting participant feedback.

15.  Communicating and coordinating with other organizations and people who outreach to the communities, including other providers and City of Olympia outreach workers to support improving connections to services and the safety, stability, and quality of life of residents at the camp communities served.

16.  Working with other workers to support camp community residents and communities with in-the-moment de-escalation/crisis response when individual crisis, problematic behaviors, conflicts, or other emergencies arise on outreach.

a.      SSOAP MCWs are not emergency responders or professional crisis responders. Generally speaking, intervention/involvement in responding to crises should be limited to in the moment and connection/referral to other services or emergency/crisis responders.

17.   Participating in mandatory internal meetings and external meetings, as needed, to coordinate services for residents, including the Greater Regional Outreach Workers League (GROWL) and Anti-Sweep Task Force (ASTF) meetings. 

18.  Providing and facilitating needed harm reduction support and advocacy for residents who are facing forced displacement from the community(ies)

19.  Assisting team members with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems or procedures, or participating in team meetings and workgroups.

20.   Other duties as assigned.

 

POSITION TITLE: New Hope Village Case Worker

 

PAY: $24 per hour

BENEFITS: Eligible for medical, dental, vision, and life insurance following 30 days of employment; eligible for sick, vacation, and holiday leave 

HOURS: Part-time 30 hours per week; typically, Monday-Friday 11:00am -5:00pm. Some days may be scheduled as 9:00am-3:00pm.

LOCATION: This position is based out of OlyMAP’s office and New Hope Village, both located at the First Christian Church in downtown Olympia. This role will also at times require working out of community partner locations--such as other social service settings-- and outreach to other camp communities (sanctioned and unsanctioned) in Thurston County. 

The New Hope Village (NHV) is a sanctioned tiny home village for houseless single adults and couples without children that uses a supported self-governance model to guide operations. NHV is hosted at First Christian Church in downtown Olympia and consists of 6 tiny homes, able to shelter 6-12 adults. OlyMAP provides operational and on-site support for the community (not 24/7). The NHV Case Worker (NHVCW) is OlyMAP’s dedicated New Hope case manager and is the primary person responsible for providing on-site case management for the community. The NHVCW will work closely with other OlyMAP staff, FCC, other providers and other project partners to support and coordinate services, safety, and stability for all residents living at the community. 

General Responsibilities: 

1.      Provide resource and service connection, case management and harm reductive advocacy support for NHV camp community residents, with the primary goal of supporting individuals in reaching their personal goals and self-identified needs related to housing placement and connection to other social, health, and stability services. Specifically, by working with residents on their caseload to: 

a.      Conduct strengths-based assessments related to housing and social service needs/barriers and working to create individualized strength-based plans. Services and goals that may be a part of individual plans include, but are not limited to: housing placement, shelter placement, employment, education, ID obtainment, obtaining/maintaining disability income such as SSI/SSDI/ABD/WIC, and connection to dental, medical, vision, hygiene, caregiving, legal, transportation, mental health, and substance use services

b.      Support achieving the highest level of health and well-being for themselves and the community through providing strength-based case management and advocacy services. Support forward progress on goals aligned with individualized plans.  This may include support with housing or shelter placement, obtaining IDs, obtaining employment or other sources of income (SSI/SSDI/ABD/WIC), and connecting and maintaining connections with other supportive services outlined in their plans.  

c.       Create individualized, strength-based plans for addressing recurring day-to-day needs (food, hygiene, transportation, etc.) which may include connection to other providers or community services, with the intention of supporting self-sufficiency and efficacy.   

d.      Support ensuring that their individual living spaces remain safe and reasonably tidy and to address any concerns related to cleanliness, pest prevention/control, weatherproofing, monitoring fire hazards etc.  

e.      Enroll residents in Coordinated Entry (CE) and complete/update Housing Equity Assessment Tools (HEATs) for those with no current or updated assessment. 

f.        Complete purchase requests related to needed survival, safety, and hygiene supplies or other needed items related to their individual goals. 

g.       Set-up appointments, track their schedule of appointments, and provide support and advocacy at appointments when needed and as able to.

h.      Access support/services related to moving, transportation, vehicle repairs and other forms of material support related to achieving their personal housing and service-related goals. 

i.        Provide transportation in agency vehicles or Intercity Transit Community Van as needed, with the purpose of connecting residents to services, supplies, and other essential resources/supports related to their individualized-case management goals. 

j.        Create safety plans with the goal of harm reduction and supporting residents in meeting their basic safety, security and survival needs.  

k.       Provide connection to harm reduction services and supplies.  

 

MCWs may also support residents on their caseload and those who are not (as needed) by:

 

2.      Collaborating with other outreach workers to outreach regularly to the community with the purpose of building rapport and relationships, checking in with residents about how they are doing and what support they may be in need of, with an emphasis on check-ins with participants on their caseload.

3.      Collaborating with other outreach workers to outreach regularly to the community with the purpose of providing up to date and accurate information related to community services, community events, and other information relevant to supporting their safety, health, and well-being through regular engagement, the creation and distribution of flyers, and other communication. 

4.      Supporting the NHV SSW and the community in hosting/facilitating community events with the purposes of improving site safety and health, community building, information sharing, etc., as needed.

5.      Supporting the NHV SSW in facilitating and documenting any OlyMAP facilitated camp community meetings.

6.      Providing camp community residents with up to date and accurate information about shelter and housing options they may qualify for and ensuring that they are “signed-up” for options they are interested in.

7.      Providing camp community residents with up to date and accurate information about what Reasonable Modifications are, their rights to make Reasonable Modification Requests (RMRs), and how RMRs may be used to assist them in getting their needs met.

8.      Assisting residents in completing the proper paperwork and consents who would like to consent to their information being shared with other providers expressly for the purpose of connection to housing or shelter.

9.      Supporting, facilitating and coordinating connection of camp community residents to shelter and housing options that come available for them.

10.  Working with other OlyMAP workers and providers to increase the provision of resources and essential services directly at communities served. Ex. Working with Northwest Justice Project to host a “legal clinic” on site. 

11.  Completing regular entries in NHV Communication Logs with the purpose of ensuring that all relevant staff are kept up to date on need-to-know information, program updates and participant challenges or needs

12.  Creating and maintaining participant profiles and casefiles in electronic databases used to track participant information, case notes, updates and connections to services, including Ragic and HMIS.

13.  Working with other workers and leads to record and track pertinent data related to the safety, health, and stability of the site and its residents, as well as relevant progress and barriers to progress.

14.  Working with other OlyMAP workers and leads to collect and document data related to the effectiveness and impacts of OlyMAP’s NHV programs and services and the broader NHV initiative, both through recorded formal observations and seeking out and documenting participant feedback.

15.  Communicating and coordinating with other organizations and people who outreach to the communities, including other providers and City of Olympia outreach workers to support improving connections to services and the safety, stability, and quality of life of residents at the camp communities served.

16.  Working with other workers to support camp community residents and communities with in-the-moment de-escalation/crisis response when individual crisis, problematic behaviors, conflicts, or other emergencies arise on outreach.

a.      NHV MCWs are not emergency responders or professional crisis responders. Generally speaking, intervention/involvement in responding to crises should be limited to in the moment and connection/referral to other services or emergency/crisis responders.

17.   Participating in mandatory internal meetings and external meetings, as needed, to coordinate services for residents, including the Greater Regional Outreach Workers League (GROWL) and Anti-Sweep Task Force (ASTF) meetings. 

18.  Providing and facilitating needed harm reduction support and advocacy for residents who are facing forced displacement from the community(ies)

19.  Assisting team members with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems or procedures, or participating in team meetings and workgroups.

20.   Other duties as assigned.

POSITION TITLE: Nickerson Mobile Case Worker

 

PAY: $24 per hour

BENEFITS: Eligible for medical, dental, vision, and life insurance following 30 days of employment; eligible for sick, vacation, and holiday leave 

HOURS: Part-time 30 hours per week; typically, Monday-Friday 11:00am -5:00pm. Some days may be scheduled as 9:00am-3:00pm.

LOCATION: This position is based out of OlyMAP’s office located at First Christian Church in downtown Olympia, as well as the Nickerson camp community. This role will also at times require working out of community partner locations--such as other social service settings-- and outreach to other camp communities (sanctioned and unsanctioned) in Thurston County. 

The Nickerson encampment is a camp community on Wheeler Avenue in Olympia that uses a supported self-governance model to guide operations. OlyMAP provides operational and on-site support for the community (not 24/7). The Nickerson Mobile Case Worker (NMCW) is OlyMAP’s dedicated case manager and is the primary person responsible for providing on-site case management for the community. The NMCW will work closely with other OlyMAP staff, camp residents, other providers, the City of Olympia and other project partners to support and coordinate services, safety, and stability for all residents living at the community. 

General Responsibilities: 

1.      Provide resource and service connection, case management and harm reductive advocacy support for NHV camp community residents, with the primary goal of supporting individuals in reaching their personal goals and self-identified needs related to housing placement and connection to other social, health, and stability services. Specifically, by working with residents on their caseload to: 

a.      Conduct strengths-based assessments related to housing and social service needs/barriers and working to create individualized strength-based plans. Services and goals that may be a part of individual plans include, but are not limited to: housing placement, shelter placement, employment, education, ID obtainment, obtaining/maintaining disability income such as SSI/SSDI/ABD/WIC, and connection to dental, medical, vision, hygiene, caregiving, legal, transportation, mental health, and substance use services

b.      Support achieving the highest level of health and well-being for themselves and the community through providing strength-based case management and advocacy services. Support forward progress on goals aligned with individualized plans.  This may include support with housing or shelter placement, obtaining IDs, obtaining employment or other sources of income (SSI/SSDI/ABD/WIC), and connecting and maintaining connections with other supportive services outlined in their plans.  

c.       Create individualized, strength-based plans for addressing recurring day-to-day needs (food, hygiene, transportation, etc.) which may include connection to other providers or community services, with the intention of supporting self-sufficiency and efficacy.   

d.      Support ensuring that their individual living spaces remain safe and reasonably tidy and to address any concerns related to cleanliness, pest prevention/control, weatherproofing, monitoring fire hazards etc.  

e.      Enroll residents in Coordinated Entry (CE) and complete/update Housing Equity Assessment Tools (HEATs) for those with no current or updated assessment. 

f.        Complete purchase requests related to needed survival, safety, and hygiene supplies or other needed items related to their individual goals. 

g.       Set-up appointments, track their schedule of appointments, and provide support and advocacy at appointments when needed and as able to.

h.      Access support/services related to moving, transportation, vehicle repairs and other forms of material support related to achieving their personal housing and service-related goals. 

i.        Provide transportation in agency vehicles or Intercity Transit Community Van as needed, with the purpose of connecting residents to services, supplies, and other essential resources/supports related to their individualized-case management goals. 

j.        Create safety plans with the goal of harm reduction and supporting residents in meeting their basic safety, security and survival needs.  

k.       Provide connection to harm reduction services and supplies.  

 

MCWs may also support residents on their caseload and those who are not (as needed) by:

 

2.      Collaborating with other outreach workers to outreach regularly to the community with the purpose of building rapport and relationships, checking in with residents about how they are doing and what support they may be in need of, with an emphasis on check-ins with participants on their caseload.

3.      Collaborating with other outreach workers to outreach regularly to the community with the purpose of providing up to date and accurate information related to community services, community events, and other information relevant to supporting their safety, health, and well-being through regular engagement, the creation and distribution of flyers, and other communication. 

4.      Supporting OlyMAP site support workers and the community in hosting/facilitating community events with the purposes of improving site safety and health, community building, information sharing, etc., as needed.

5.      Supporting OlyMAP site support workers in facilitating and documenting any OlyMAP facilitated camp community meetings.

6.      Providing camp community residents with up to date and accurate information about shelter and housing options they may qualify for and ensuring that they are “signed-up” for options they are interested in.

7.      Providing camp community residents with up to date and accurate information about what Reasonable Modifications are, their rights to make Reasonable Modification Requests (RMRs), and how RMRs may be used to assist them in getting their needs met.

8.      Assisting residents in completing the proper paperwork and consents who would like to consent to their information being shared with other providers expressly for the purpose of connection to housing or shelter.

9.      Supporting, facilitating and coordinating connection of camp community residents to shelter and housing options that come available for them.

10.  Working with other OlyMAP workers and providers to increase the provision of resources and essential services directly at communities served. Ex. Working with Northwest Justice Project to host a “legal clinic” on site. 

11.  Completing regular entries in Nickerson Communication Logs with the purpose of ensuring that all relevant staff are kept up to date on need-to-know information, program updates and participant challenges or needs

12.  Creating and maintaining participant profiles and casefiles in electronic databases used to track participant information, case notes, updates and connections to services, including Ragic and HMIS.

13.  Working with other workers and leads to record and track pertinent data related to the safety, health, and stability of the site and its residents, as well as relevant progress and barriers to progress.

14.  Working with other OlyMAP workers and leads to collect and document data related to the effectiveness and impacts of OlyMAP’s Nickerson programs and services, both through recorded formal observations and seeking out and documenting participant feedback.

15.  Communicating and coordinating with other organizations and people who outreach to the communities, including other providers and City of Olympia outreach workers to support improving connections to services and the safety, stability, and quality of life of residents at the camp communities served.

16.  Working with other workers to support camp community residents and communities with in-the-moment de-escalation/crisis response when individual crisis, problematic behaviors, conflicts, or other emergencies arise on outreach.

a.      NMCWs are not emergency responders or professional crisis responders. Generally speaking, intervention/involvement in responding to crises should be limited to in the moment and connection/referral to other services or emergency/crisis responders.

17.   Participating in mandatory internal meetings and external meetings, as needed, to coordinate services for residents, including the Greater Regional Outreach Workers League (GROWL) and Anti-Sweep Task Force (ASTF) meetings. 

18.  Providing and facilitating needed harm reduction support and advocacy for residents who are facing forced displacement from the community(ies)

19.  Assisting team members with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems or procedures, or participating in team meetings and workgroups.

20.   Other duties as assigned.