Secret Hopper Experience Report

Name*

Email Address associated with your PayPal Account*

Please use the email address associated with your PayPal account.

Age*

Gender*

MaleFemaleNon-binaryPrefer not to say

Type of Beer Drinker*

Date of Visit*

Day of the Week*

Arrival Time*

:HoursMinutesAM/PM Option

Departure Time*

:Hours MinutesAM/PM Option

Number of Guests in Your Party*

Name and/or Description of Bartender. Please provide a brief description (ex. 25-30 year old, female, 5'4", short brown hair, and any additional identifying characteristics)*

If unknown, please provide a brief description (ex. 25-30 year old, female, 5'4, short brown hair, and any additional identifying characteristics)

Did you provide the staff member's name and a detailed description? Please put more than "Male, 20s, tattoos."*

Yes, I provided an approximate age, gender, height, hair color/length, and additional defining characteristics.No

Was the entryway of the brewery properly maintained?*

YesNo

Please explain.

Please write a minimum of one complete sentence.0/1000

Did a brewery employee greet you with a smile, "hello," or other welcoming gesture upon entering?*

YesNo

Upon entering the brewery, what were your eyes first drawn to?*

Please write a minimum of two complete sentences.0/1000

What did you smell upon first walking in?*

Please write a minimum of one complete sentence.0/1000

Did music, art, and/or decor in the brewery enhance your experience?*

YesNo

Please explain.*

Write a minimum of three complete sentences.

Was the music playing in the brewery at an appropriate level?*

YesNo

How full was the brewery upon arrival?*

Please give your best estimate.

How full was the brewery upon departure?*

Please give your best estimate.

What social media platform have you seen our brewery on the most?*

FacebookInstagramTikTokTwitter

Did our staff mention anything about our Passport promotion, the history of the company/building, or share what’s new on the menu? *

Please write a minimum of 2 complete sentences

Was there a visible, easy to read menu clearly listing beer names and pricing?*

YesNo

Please explain.

Please write a minimum of one complete sentence.0/1000

Were you greeted with a smile or "hello" upon approaching the bar?*

YesNo

Please explain.

Please write a minimum of one complete sentence.

How long after approaching the bar were you greeted?*

Did the bartender introduce themself?*

YesNo

Did the bartender ask if you have been here before?*

YesNo

Did the bartender engage in conversation with you?*

YesNo

Were you offered a physical menu?*

YesNo

Did the bartender offer recommendations?*

YesNo

Please comment on what they suggested. If they didn't offer any recommendations, offer a suggestion to how they could have made this part of your experience better.*

Please write a minimum of two complete sentences.0/1000

Was the bartender able to answer all of your questions in a knowledgeable manner?*

Before serving your beer, did the staff verify your ID if under 35?*

YesNoN/A

How long did it take from the time of ordering your flight until it was received?*

Was your beer served in clean glassware?*

YesNo

Please explain.

Please write a minimum of one complete sentence0/1000

Was the bartop or table you were seated at clean or being cleaned?*

YesNo

After receiving your first drink, how long until the staff checked on you?*

Did the bartender suggest starting a tab?*

YesNo

Did the bartender suggest ordering a beer after completing your flight?*

YesNo

How would you rate the cleanliness of the bar area and bathroom?*

Very cleanCleanDirtyVery dirty

Please explain.

Please write a minimum of one complete sentence.0/1000

Was there a visible merchandise area with clearly priced items?*

YesNo

Please explain.

Please write a minimum of one complete sentence.0/1000

Did the staff suggest taking beer to go?*

YesNo

Did you purchase any beer to go?*

YesNo

If this brewery's beer is distributed, are you more likely to purchase their offerings from a bar/restaurant/store because of this experience?*

YesNoN/A

After asking to close your tab, how long until the bartender returned with your check?*

Did you receive a sincere "thank you" upon leaving the brewery?*

YesNo

How would you rate the staff's level of engagement?*

Did the brewery staff enhance your experience?*

YesNo

Please explain. The more details, the better.*

Please write a minimum of three complete sentences.0/1000

What could the staff have done to make your experience even better? The brewery is looking to improve upon even the smallest details. Your feedback makes a difference.*

Please write a minimum of three complete sentences.0/1000

Did you feel like it was a diverse, equitable, and inclusive environment?*

YesNo

If not, why?

Had you visited this brewery before?*

YesNo

Would you recommend and return to this brewery based on this experience?*

YesNo

Please explain. *

Please write a minimum of four complete sentences.0/1000

How soon do you plan to return to this brewery?*

What would make this brewery your "go to" brewery?*

Please write a minimum of two complete sentences.0/1000

Please provide any additional information you believe would be helpful to the brewery. It is their goal to make their customer experience equally as enjoyable as the beer.*

Please write a minimum of two complete sentences.0/1000

Please provide any additional information you believe would be helpful to Secret Hopper.

This will not be shared with the brewery.

Calculation

What was the total amount of your check before tip?*

What was the total amount tipped?*

If you had a friend with you, are their purchases on a separate check?*

Yes, separate check.No, they are included on mine.N/A

How many people are included on your check?*

Ex. 2

Don't you want to buy a friend a beer? Invite them to be a Secret Hopper. Type their email address below to send them an invitation.

example@example.com

Economic Impact

Tip Percentage

Please upload a picture/screenshot of your receipt.

Browse Files

Time Spent

Brag to your friends that you got paid to drink beer! Click to share.

Please double check to make sure you didn't accidentally type your name as the bartender!

This will be read by brewery staff and management.

Please use your best grammar and spelling!

Upon hitting submit, you will be redirected to our Facebook page. Cheers!

Secret Hopper