Westin Homes Warranty Request (Austin Division)
  •                           Westin Home's Warranty Portal                        Austin Division  

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  • Format: (000) 000-0000.
  • Format: (000) 000-0000.
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      Westin Homes Warranty Coverage

     This form is required whether it is an emergency or non-emergency during the warranty   period on the warrantable items of your home.

     Year 1:                 Deficiencies in Workmanship/Materials/HVAC.

     Year 1 to 2:          Deficiencies in the Delivery Portion of the Systems                                                                              (plumbing and electrical systems).

     Year 1 to 5:          HVAC System (Parts Only) through the manufacturer (Lennox).

     Year 1 to 6:        Major Structural Components of the Home.

      Westin Homes                                                                                                                                           13809 Research Blvd.                                                                         Direct email: austinwarranty@westin-homes.com    Austin, Texas 78750                                                                            Direct #: 512-553-4250

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      In Case of Emergency

    If you have an emergency after work hours (8-5) or during the weekend and your home falls within the warranty period metioned above, please call the Westin Home's emergency line at 512-553-4250.  

    Note: An emergency is considered (No A/C or heat in the entire home, a water leak that cannot be stopped, plumbing drain clog on the entire home and no power on the entire home).

     

  • Warranty Concerns

    Note: Please be short and detailed in typing your warranty concern as well as providing us a PICTURE FOR EACH WARRANTY CONCERN.  

     

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  • Note: please send an email to the Westin Homes' Warranty Department if you do not receive an email back from us within 24 hours or by the next business day from this submittal.

  • Homeowner Sign-off

    All items covered under the homeowner warranty have been completed to your satisfaction.  There are no outstanding warrantable issues at this time.

     

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    Homeowner signature                                                                              Date

     

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    Homeowner signature                                                                               Date

     

     

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