Terms & Conditions

Training Etiquette:

1. Always let me know when you are not feeling 100% so I can provide alternatives accordingly.
2. Immediate notification is required of any restrictions, injury or any condition that can affect your capacity to complete your training session safely and without injury.
3. Medical clearance may be required prior to commencing or restarting training.
4. It is important that our time together is spent having an enjoyable and productive session that runs on time. So please arrive 5mins prior to the session time for getting “ready” (i.e., logging in, setting up etc.)
5. To get the maximum benefits from being part of this group, you are encouraged to actively participate in group activities, monthly challenges and also on the online forums.

Cancellation/No Show/Hold Policy:

1. If, for some reason, you miss a session, you are encouraged to catch-up via the recording. We live and breathe the idea of NoExcuses!
2. The online format plus availability of recordings means, you can train even when away from home!
3. For on-going memberships, two week notice is required for cancellation of membership and to stop an upcoming payment. Fees for our 21-day program are non-refundable unless under exceptional circumstances.
4. For on-going members, membership can be placed on hold a maximum of 2 times within a year for not more than 4 weeks. All genuine exceptional circumstances will be separately considered.

Payment Policy:

1. Payment is to be done by Credit/Debit card, using automated recurring facility (fortnightly preferred).
2. All payments made are non-refundable.
3. Payments are not ‘per session’ as the investment is for the entire package including being part of the community/team, Facebook group, on-going access to the trainer for guidance, monthly challenges, coaching calls etc.

Sessions Schedule:

1. Sessions are scheduled to allow maximum convenience to all the members. In case you are unable to attend a live session, you are encouraged to follow the recording within the next 3 days, after which the recording is not accessible.
2. In case of any changes in schedule, there will be reasonable notice and every attempt will be made to ensure minimal inconvenience.

Copyright and use of material:

1. Our Materials (Videos, social media content, instructions etc.) are for your individual use only and may not be used by others or for commercial purposes.
2. No part of the Information may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or manner without Fitness Ignited’s prior written consent.

Your commitment:
It is expected that you commit yourself to training for at least 12 weeks when you first sign-up for on-going membership.

Social Media (Facebook and Messenger Group) Rules:

1. Please communicate in English on social media as we have a diverse group of people in the team.
2. Be kind, courteous and respectful. We are all in this together to create a supportive environment.
3. No hate speech, bullying, degrading comments about things such as race, religion, culture, gender etc.
4. No use of foul or offensive language
5. Respect everyone’s privacy. Being in this group requires mutual trust. What is shared in the group, stays in the group.
6. No spam!

In signing this document, I   First Name*   Last Name*   acknowledge the above terms and conditions and agree to all that are stated.

I have read and understand the above terms and conditions and I agree to all the termed arrangements.

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Email*   
Street Address*      City*   State*   Zip*   
Date of birth*