POTS Replacement Pre-Installation Questionnaire

POTS Replacement Pre-Installation Questionnaire

Thank you for choosing Stratelegy. Below is a list of items to help prepare you for a successful migration of your old Analog Copper lines. For immediate assistance you can call (888) 975-6130 select option 1 for sales and someone with walk you through the process. If you already know the information needed below Please fill out and click submit and we will call you back.
Customer information
Business Name:*
Site Name
Service Address:*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
On-Site Contact Name:*

First NameLast Name
Phone Number*

Area CodePhone Number
Email*
example@example.com
Scheduling Contact Name:

First NameLast Name
Phone Number

Area CodePhone Number
Email
example@example.com
Technical Resource / IT Contact Name:

First NameLast Name
Phone Number

Area CodePhone Number
Email
example@example.com
Services Requested
Fire Alarm

Yes, We need copper lines for Fire Alarm replaced
# of Fire Panels
Each Fire Panel requires 2 lines
Are Fire Panels in 1 or Multiple Locations
Fire Panel Monitoring Company:
Fire Panel Contact name:

First NameLast Name
Phone Number

Area CodePhone Number
Pin/Code # to Access Fire Alarm Account
Elevator

Yes, We need the Copper lines for Elevators replaced
# of Elevators
Elevator Monitoring Company:
Phone Number

Area CodePhone Number
Security Alarm

Yes, We need copper lines for Security Alarm replaced
VoLTE - Emergency Call Boxes

Yes, We need the Copper lines for Emergency Call Box
Location of Emergency Call Boxes
# of Emergency Call Boxes*
LTE for Backup Internet Connection

Yes, We need LTE Backup for when we lose our Internet connection from our Internet Service Provider
Please describe the location where the POTS line(s) are located at your site(Example: The DEMARC is located in the Telco closet on 1st floor.)
Please Attach a Copy of your most recent Phone Bill*

Browse Files

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Helpful Supporting Documentation

To minimize the time and impact of installation on your business, please see the list of supporting documents below:

• Photos of the telecom area
• Schematic of labeled ports
• Another method of identifying the lines to be replaced

Tips for a Successful Installation

Locked Utility Closets

Some utility closets are locked—remember to obtain a key to this area if it is not readily accessible.

Checking Alarm Lines

If we are installing fire or alarms for you, it is best practice to have your alarm company check your communication path before and after your service is installed.

Labeling Your Lines

If your lines are not labeled, you can contact your carrier to come out and label your lines with no charge to you.

Insider Tip: Your carrier may charge you if they have to trace the lines over the phone with an installer.
Should be Empty:

POTS Replacement Pre-Installation Questionnaire

Customer information

Services Requested