Fees
All consultations are covered by medicare, and there will also be an admin fee payable via Invoice (with biller code), EFTPOS, cash or Direct Debit. This fee will generally be $90 per 1 hour appontment and $120 for a 90 minute session, though may be reduced to $30, $50 or $70 on a sliding scale depending on circumstances and means. In exceptional circumstances bulk billing may be available. When a medicare rebate is not possible, the standard fee will be $150 for a one hour appointment, and $180 for a 90 minute session.
Contact Policy
For bookings, cancellations, queries and changes in appointments please send an email to dradrianreception@mailbox.org. My receptionist Mary will get back to you asap. Please allow at least a day to receive a response.
Appointment reminders will be sent via text message 5 days before your appointment. Please CONFIRM your appointment by replying YES to the text message on your mobile phone, otherwise please be sure to let us know if you wish to cancel or reschedule.
If you are a new client, especially if you have any specific questions, you are welcome to send through a message via dradrianhekel@gmail.com. Dr Adrian will reply to this message, and if required you may be contacted by phone.
Cancellation Policy
If, for some reason, you need to cancel or postpone your appointment, please provide at least 48 hours notice. Less than 24 hours notice will incur a cancellation fee of $50, unless there are exceptional circumstances.