Share your feedback to make public transit excellent in the San Francisco Bay Area!
Muni and other transit agencies are considering major changes in the coming months. Your opinions and experiences with public transportation are essential to informing these changes. Take the survey for a chance to WIN San Francisco Transit Riders' gear, memberships, and free Clipper and gift cards!
San Francisco Transit Riders is a member-based nonprofit in San Francisco fighting for excellent, affordable and growing public transit.
Transit Activities
Please start by telling us about your transit activities.
How do you get around San Francisco? (Drag and drop the modes of transportation to show which modes you use with 1 as the mode you use the most and 7 the mode you use the least. Leave any modes you don't use at the end of your list.)
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Did you ride public transit in San Francisco during the COVID-19 pandemic shelter in place and before San Francisco reopened? Between March 2020 and June 2021.
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Yes
No, not during the COVID-19
I never ride public transit in San Francisco
Select all of the public transit agencies you used before the COVID-19 pandemic - before March 2020. (Select all that apply.)
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BART
Muni
Caltrain
Golden Gate Transit
AC Transit
SF Bay Ferry
Other
Did your public transit riding behavior change during the COVID-19 pandemic shelter in place and before San Francisco reopened? (Between March 2020 and June 2021.)
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Yes, I didn't ride transit between March 2020 and June 2021
Yes, I rode less between March 2020 and June 2021
No, I rode the same between March 2020 and June 2021 as before
I never ride public transit
Other
Now that San Francisco is more open, how often do you expect to ride public transportation? (Select the one (1) option that most closely represents how often you are likely to ride transit.)
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Daily
A couple times a week
Once a week
A few times a month
Once a month
A couple times a year
Never
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Comfort with Transit Modes
Rate your comfort taking the below modes of transit in the San Francisco Bay Area right now with 1 as Not Comfortable and 5 as Very Comfortable. (Leave blank any transit modes that do not apply to you.)
Riding Muni
1
2
3
4
5
Not Comfortable
Very Comfortable
1 is Not Comfortable, 5 is Very Comfortable
Riding BART
1
2
3
4
5
Not Comfortable
Very Comfortable
1 is Not Comfortable, 5 is Very Comfortable
Riding AC Transit
1
2
3
4
5
Not Comfortable
Very Comfortable
1 is Not Comfortable, 5 is Very Comfortable
Biking
1
2
3
4
5
Not Comfortable
Very Comfortable
1 is Not Comfortable, 5 is Very Comfortable
Walking
1
2
3
4
5
Not Comfortable
Very Comfortable
1 is Not Comfortable, 5 is Very Comfortable
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Right now, what circumstances are most important to you when choosing to ride public transit?
How important are different circumstances to you when making transit decisions? (Drag and drop these circumstances to show their importance to you with 1 as the circumstance that is the most important and 8 as the circumstance that is the least important.)
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What parts of the public transportation experience are most important to you?
What parts of the public transportation experience are important to you? (Drag and drop the aspects of public transit to show, which are most important to you with 1 as the most important feature and 11 as the feature which is the least important.)
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Where do you get your information to plan a public transit trip in San Francisco? (Select all that apply.)
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SF Muni Website
NextBus
Twitter
Google
MuniMobile
Other
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San Francisco Transit Rider Membership
Are you a member of non-profit group San Francisco Transit Riders?
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Yes, I am currently a member of SFTR
No, I'm not currently a member of SFTR, but I've been a member in the past
No, I am not and I have never been a member of SFTR
I don't know
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Current SFTR Member
Transit Improvements
What types of transit improvements would you like to happen in San Francisco? Select the three (3) most important transit improvements in San Francisco. (Select three (3) options.)
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Restoring service
Increasing route frequency
Adding hours of service
Adding additional bus lines
Improving service reliability
Faster service
Better wayfinding
Increased safety
More transit funding
Other
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Below are strategies that the San Francisco Transit Riders are working on to make transit excellent in San Francisco. How important are these initiatives to you? Rank these goals in order of priority. (Drag and drop the improvements to show their importance to you with 1 as the initiative that is the most important and 5 as the initiative that is the least important.)
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Are there other public transportation improvements in San Francisco that are important to you, or is there anything else you would like SFTR to work on to improve transit?
How could we make it easier for you to get involved with SFTR? (Select all that apply.)
Text message me!
Put more information on social media
Easily accessible information on the SFTR website
Other
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Get Involved with SFTR
Are you interested in volunteering with SFTR?
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I already volunteer with SFTR (Woohoo!)
Yes
No
Other
Are you interested in learning more about joining the SFTR Board?
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Yes
No
Other
You're almost done!
Tell us a little about yourself...
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Former SFTR Member
Why didn't you renew your SFTR membership? (Select all that apply.)
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I didn't know that my SFTR membership lapsed
I can't afford an SFTR membership
I would like SFTR to focus on other priorities
Other
Below are strategies that the San Francisco Transit Riders are working on to make transit excellent in San Francisco. How important are these initiatives to you? Rank these goals in order of priority. (Drag and drop the improvements to show their importance to you with 1 as the initiative that is the most important and 5 as the initiative that is the least important.)
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Now that you have learned that SFTR is working on these initiatives, are you interested in renewing your membership?
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Yes
No
Maybe
Other
Are there other public transportation improvements in San Francisco that are important to you, or is there anything else you would like SFTR to work on to improve transit?
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Get Involved with SFTR
Are you interested in volunteering with SFTR?
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I already volunteer with SFTR (Woohoo!)
Yes
No
Other
Are you interested in learning more about joining the SFTR Board?
*
Yes
No
Other
You're almost done!
Tell us a little about yourself...
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Never a SFTR Member
The San Francisco Transit Riders' Organization
San Francisco Transit Riders (SFTR) is a member-based nonprofit in San Francisco fighting for excellent, affordable and growing public transit. SFTR is working on many efforts to create a better public transportation system in San Francisco.
Below are strategies that the San Francisco Transit Riders are working on to make transit excellent in San Francisco. How important are these initiatives to you? Rank these goals in order of priority. (Drag and drop the improvements to show their importance to you with 1 as the initiative that is the most important and 5 as the initiative that is the least important.)
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Now that you have learned that SFTR is working on these initiatives, are you interest in membership?
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Yes
No
Maybe
Other
Are there other public transportation improvements in San Francisco that are important to you, or is there anything else you would like SFTR to work on to improve transit?
You're almost done!
Tell us a little about yourself...
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Tell us a little about yourself.
Help us make sure we are talking to all the people we should in San Francisco about these issues by telling us a little about yourself. At the end of the survey, you can enter for a chance to WIN San Francisco Transit Riders' gear, memberships, and free Clipper and gift cards!
What is your age?
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17 or younger
18-24 years old
25-34 years old
35-44 years old
45-54 years old
55-64 years old
65-74 years old
75 and over
Prefer not to say
Do you identify as Hispanic or Latinx?
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Yes
No
Prefer not to say
What race or races do you identify as? (Select all that apply.)
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White/Caucasian
Black or African-American
American Indian or Alaska Native
Asian
Native Hawaiian or other Pacific Islander
Prefer not to say
Other
To which gender do you most identify?
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Female
Male
Non-binary
Prefer not to say
Other
What languages are you most comfortable using? (Select all that apply.)
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English
Spanish
Chinese
Tagalog
Vietnamese
Prefer not to say
Other
What is your employment status? (Select all that apply.)
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Employed full-time
Employed part-time
Contract/Temporarily employed
Unemployed
Retired
Disabled
Full-time student
Part-time student
Prefer not to say
Other
What is your annual household income?
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Less than $25,000
$25,000 - $50,000
$50,000 - $100,000
$100,000 - $200,000
More than $200,000
Prefer not to say
Do any disabilities currently affect your daily life? Please list them here. If no disabilities currently affect your daily life, leave this field blank.
What is your home zip code?
*
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Enter to win!
Thank you for sharing your experiences and feedback with the San Francisco Transit Riders. Enter your email address below for a chance to WIN San Francisco Transit Riders' gear, memberships, and free Clipper and gift cards!. (By giving us your email, you will also be signed up to receive regular email updates from SFTR. You can opt-out of these emails at anytime.) Thank you!
Enter your name and email for a chance to win a great prize!
Name
First Name
Last Name
Email
*
example@example.com
Phone Number
-
Area Code
Phone Number
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