We collect information that is necessary and relevant to provide you with medical care and treatment and manage our medical practice. This information may be collected by medical and non-medical staff. The information is documented in written and/or digital records. We collect information in various ways (phone, video, email or in writing, in person or over the internet if you transact with us online).
This information may include:
- Name, address, date of birth, gender, health/medical history, family history, necessary account management
details, credit/debit card and contact details; and
- Other health information about you including symptoms, diagnosis, treatment, other doctor reports and tests, appointment details and billing information, prescriptions, other details you have disclosed.
Wherever practicable we will only collect information from you personally. Otherwise through your responsible person (e.g. parent or guardian), or in emergency situations from your relatives or friends. Information may also be supplied to us by a third party such as other specialists, diagnostic centers, hospitals, other health care providers, and the MyHealth record system.