Customer Survey

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ABC Customer Satisfaction Survey

Please provide us with feedback on our services over the past year. Your feedback is important to us, and we appreciate your time in completing this survey.

14Questions

1
How satisfied have you been with your interactions with the Registrar's Office?On a scale of 1 to 5, with 1 being the least satisfied and 5 being the most satisfied, please rank the following
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Please explain why your interactions with the Registrar's Office have not been satisfactory.
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3
How satisfied have you been with the ease of use of our website? Are you able to readily find the information that you need?On a scale of 1 to 5, with 1 being the least satisfied and 5 being the most satisfied, please rank the following
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Website
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Please explain why your interactions with the website have not been satisfactory.
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5
How satisfied have you been with ABC's communication with you? Do you feel that we provide you with necessary information in a timely fashion?On a scale of 1 to 5, with 1 being the least satisfied and 5 being the most satisfied, please rank the following
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Communication
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Please explain why ABC's communications with you have not been satisfactory.
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7
How satisfied are you with the electronic submission of rules of professional conduct? Do you find the form easy to navigate and complete? On a scale of 1 to 5, with 1 being the least satisfied and 5 being the most satisfied, please rank the following
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Rules of Professional Conduct
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Please explain why the electronic submission of Rules of Professional Conduct have not been satisfactory.
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9
How satisfied are you with the recertification process? Have the revisions simplified the process for you? Is it a reasonable process?On a scale of 1 to 5, with 1 being the least satisfied and 5 being the most satisfied, please rank the following
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Recertification
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Please explain why the recertification process has not been satisfactory.
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11
The ABC produces a newsletter in the spring and fall. Do you have any ideas of what you would like addressed in the newsletter?
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12
What would you like to see included in the newsletter?
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13
Please provide any other feedback you would like us to consider.
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14
Optional Contact Information (name, e-mail, and phone number)If you provide contact information, we may contact you for further clarification.
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