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Main Presentation - Application Form
1
First Name:
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Last Name
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E-mail Address:
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Mobile Phone Number
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Are you currently registered or have you previously registered with Arise Virtual Solutions Ltd?
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YES
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6
As explained in our presentation video this opportunity DOES NOT represent an offer of employment. If you where to proceed with this opportunity you would be working as an independent contractor on a self employed basis. Please confirm whether you are happy to proceed on this basis.
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YES
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7
This opportunity will require you to have a hard wired broadband internet service.
IT IS NOT POSSIBLE TO SERVICE CLIENTS IF YOU DO NOT HAVE A BROADBAND ROUTER IN YOUR HOME.
Do you have access to broadband internet at your home?
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YES
NO
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8
This opportunity will require you to be based in the United Kingdom.
IT IS NOT POSSIBLE TO SERVICE CLIENTS FROM OUTSIDE THE UK.
Please confirm that it will be your intention to carry out all service from within the UK
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YES
NO
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9
This opportunity will require you to be able to work in a quiet space free from distractions and background noise. In your home do you currently have a quiet place to work?
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YES
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10
This opportunity will require you to work using either a Desktop or Laptop Computer. It is not possible to carry out this work using a mobile phone, Ipad, tablet or netbook computer. Please also note that Apple Mac laptops are not compatible on the client programs. Only windows PC's or Laptops are compatible on the program. If you do not currently have a compatible computer we will provide information on where you can purchase a cheap second hand PC or Laptop if needed.
I currently have a windows PC or laptop
I do not currently have a Windows PC or laptop but will happily purchase one.
I do not currently have a Windows PC or laptop and will not be able to purchase one. I no longer wish to proceed with this application.
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11
In order to service some of our clients you will be required to purchase and complete a criminal background check. Will you be willing to do this in order to start working with our clients via the digital platform?
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YES
No
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12
When applying for this opportunity you will need to prove that you have the right to live and work in the UK. We will be asking you to provide evidence of having the right to work in the UK. If you do not provide the required documentation then your your application will be refused.
Please also note that we are unable to accept applications from those on Student Visas.
Do you currently have the right to work in the UK
?
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YES
No
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13
Client certifications/training courses can be between 2 - 5 weeks in length and you will not be paid for the time spent in training. Will you be in a position to participate in a client certification at this time?
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YES
No
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14
This opportunity requires applicant's to be over 18 years old. Please enter your date of birth below.
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15
Have you previously worked in a Customer Services role based in a Call Centre Environment?
Please note that as part of the application process we will be carrying out referencing and background checks.
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YES
No
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16
How many years of call centre experience do you have?
Please note that as part of the application process we will be carrying out referencing and background checks.
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Less than 1 year
1 - 2 years
2 - 3 years
3 years or more
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17
Do you have experience of doing "up-selling" in any of your previous roles?
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YES
No
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18
Have you previously worked in a call centre where you have had to deal with a high volume of inbound calls from unhappy customers?
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YES
No
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19
In this box please tell us the name of
just one
company you have worked for where you have had to deal with complaints within a call centre environment. Please also tell us the town/city of the company you worked for. For example "HSBC - London" or "British Gas - Leeds". If you do not have any relevant experience please put "N/A" in the space.
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20
Please tell us about a previous role you have worked in where you had to deal with difficult or unhappy customers. Also please provide details of the most common type of difficult situation you would have to deal with.
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21
Which of the following closest describe your current employment status?
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Employed
Self Employed
Student
Not Currently Working
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22
If you are selected for this opportunity when will you be in a position to enrol onto a Client Certification / Training course and make a start on your training?
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As soon as possible.
Within a couple of weeks
Within 1 Month
Within the next couple of months
Not Sure Yet
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23
This opportunity is open to applicants looking for both full time and part time hours. In order to help us plan our schedules please indicate how many hours you would prefer to work on a weekly basis. Please note that it is totally fine if you wish to change your hours in future however your answer will just help us plan for the near future.
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Less than 15 hours per week
20 - 30 hours
15 - 20 hours
30 - 40 hours
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24
Unique ID Number
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