PLEASE READ CAREFULLY:
Included in Membership:
* All Group Fitness Classes, excluding Pilates Reformer class & Full 24-Hour Access (access door fob incurs upfront $25 fee that is NON-REFUNDABLE)
Please note: There is a one off establishment fee of $5.50 will be added to your first direct debit payment.
If you wish to change your payment date, frequency or bank details, please call Donna on 0407620010, email oakeygym1@gmail.com or Paysmart on 1800 801 797.
If you have any questions do not hesitate to call us on 0407620010 or email.
Please collect your 24-hour key tag from Oakey Gym reception during staffed office hours & have an induction to begin access to the Gym. Your gym membership cannot begin until you have purchased your door access fob.
OFFICE HOURS:
Monday to Friday - 9am to 12 Midday
Monday, Tuesday & Thursday - 4:30pm to 6:30pm
Wednesday & Friday - 4:30pm to 6pm.
Hours may vary due to Public Holidays or unpredictable circumstances, please check our Social Media for any changes. Please contact Donna 0407620010 to organise a time outside of these hours.
TERMS AND CONDITIONS - ADDITIONAL CHARGES
The Member shall be responsible for the following additional charges:
Key Fob replacement fee $25.00 (NON-REFUNDABLE)
Tailgating fee or letting a Non-Member into the Gym - $150.00
1 Month notice for Membership suspension- 2 Weeks minimum & 6 Weeks max.
SAUNA ROOM RULES & POLICIES:
* No children allowed in Sauna room EVER.
* Do not deliberately push the panic button, this will result in a $150 fine.
* $150 fine applies to anyone letting in a non paying member into the sauna room, this applies upon entering & exiting. Every member must scan their own fob upon entry.
* You cannot take someone who intends to not use the sauna, but just wants to wait in there with/for you, this will not be tolerated.
* A towel must be used at all times.
* The sauna room is unisexed & other members can use the facility at the same time, therefore no nudity is allowed. Also it is not a change room, the bathroom is to be used as the change room.
* The door must be left closed at all times.
CANCELLATION POLICY
This Membership is ongoing, it is YOUR RESPONSIBILITY TO CANCEL.
You may cancel this Membership at anytime with 2 weeks notice by notifying Staff in person at the Gym, via message on our Social Media platforms or via phone - 0407620010. A link will be sent to you & you must fill out the cancellation form & submit before this can be actioned. Cancellation is a very simple process.
Please do not under any cirmcumstance let your account go into arrears or close your bank account before first CANCELLING YOUR MEMBERSHIP, it is a simple process of letting gym staff know you would like to cancel your membership. If you do not cancel your membership first, your ACTIVE MEMBERSHIP will go into arrears & this will result in being passed onto a DEBT COLLECTION AGENCY.
DIRECT DEBIT OVERDUE PAYMENTS WILL INCUR A $15 DISHONOUR FEE EACH TIME. IF YOU MISS A PAYMENT DUE TO INSUFFICIENT FUNDS IN YOUR BANK ACCOUNT, YOU WILL BE NOTIFIED FROM PAYSMART TO MAKE A PAYMENT ASAP. YOU WILL ALSO RECEIVE A MESSAGE FROM THE GYM INFORMING YOU YOUR MEMBERSHIP IS IN ARREARS & PAYMENT NEEDS TO BE MADE TO KEEP YOUR MEMBERSHIP. IF THIS DOES NOT OCCUR, YOUR MEMBERSHIP WILL BE CANCELLED & PASSED ONTO A DEBT COLLECTION AGENCY TO COLLECT FEES OWED.
PAYSMART PHONE NUMBER - 1800 801 797
ALSO PLEASE NOTE, YOU WILL BE UNABLE TO REJOIN THE GYM IN FUTURE AS A DIRECT DEBIT MEMBER!
All New Members MUST HAVE an INDUCTION INTO THE GYM, you cannot access the gym until this has occurred!
Membership covers full 24-hour access to gym facility & all classes.
A ONE OFF UPFRONT PAYMENT OF $25 is required for the 24-hour door access fob, any additional door fobs are charged at $25 & are NON-REFUNDABLE upon completion of membership.
A one off establishment fee of $5.50 will be added to your first direct debit payment.