Course Cancellation Policy
If you choose to withdraw your enrollment in a classroom course fourteen (14) or more days before the first scheduled session of your program, we will refund the fees you have submitted minus any transaction fees we incur in processing the payment. The transaction fees can vary based on the total transaction amount and can be up to thirty dollars ($30).
If you decide to withdraw your enrollment in a classroom course less than fourteen (14) days before the first scheduled session of your program, we will refund all of the tuition you have paid less a processing charge of $199.00.
No refunds will be given after we have shipped materials to you, or on or after the day the course is scheduled to begin under any circumstances. No transfers to different programs will be permitted after the first scheduled session of the program in which you enrolled under any circumstances.
Course Timings: Cornerstone Academic may change the start and/or end time of a class with at least 2 hours of notice to students enrolled in that course.
Student Disruption Policy
Disruptive academic behavior is any behavior likely to substantially or repeatedly interfere with the normal conduct of instructional activities. Examples of such behavior include, but are not limited to, making loud or distracting noises; using cell phones and other electronic devices without prior approval; repeatedly speaking without being recognized; frequently arriving late or leaving early from class, and making threats or personal insults.
If any student exhibits disruptive behavior or interferes with the instruction of the class or program the student is enrolled in, then, at the sole discretion of the instructor, the disruptive student will be removed from the class or program and no refund will be offered. For SAT and ACT classes, the student may not return to the same course in which the disruptive behavior was exhibited. The student’s parent/guardian must speak with Cornerstone Academic staff regarding behavior before the student can participate in a future course. For the Unlimited Tutoring Program, the student must have his or her parent speak to the Center Director before he or she can resume attendance in the program.
Online Retake Guarantee Details
Students that complete any of our SAT or ACT preparation courses may repeat the type and kind of course they completed in the online format at no extra charge provided that any and all accounts with Cornerstone Academic are in good standing, including, but not limited to SAT Prep, ACT Prep, and Individual Tutoring. The Online Retake Guarantee does NOT extend to newer versions of the exam that the College Board or the ACT, Inc. may administer. For example, if a student participated in a preparation course for 2015-2023 version of the SAT, they are not eligible to participate in a preparation course for the Digital SAT under the Online Retake Guarantee.
Either the parent or the student must email achieve@cornerstoneacademic.com and inform Cornerstone Academic of their intent to retake the course online. Requests to retake the course online must be submitted at least two weeks (fourteen days) prior to the start date of the course. Students may not retake the course at the Suwanee Town Center location in Suwanee, GA unless space permits after all new students who wish to take the course at Suwanee Town Center have enrolled for a given course. Students will be added to a waitlist for their preferred course and informed via email if space is available. Please note that if a new or updated set of materials is needed, a fifty dollars ($50.00) materials fee applies.