YouFibre Installation Audit
Job Details
Date
-
Month
-
Day
Year
Date
Address
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Job Number
Works Undertaken
Please Select
Installation
Service Call
Name of Installer
Installer's Smart Awards ID Number
does the Installer hold the correct Accreditation's to undertake the task ?
Yes
No
Name of Auditor
Please Select
Robert Stephen
Craig Wilson
Steve Morrell
Type of Audit
Please Select
Live Audit
Retrospective Audit
Managers Name
Please Select
Craig Wilson
Managers Email
example@example.com
Customer Drop Cable UG/OH
YF01 - Customer Drop Cable Optitap connector installed into MST correctly and bend Radius maintained?
Pass
Fail
YF02 - Customer drop cables labelled at points of interest and are legible with the correct information?
Pass
Fail
YF03 - Customer Drop cable supported and secured correctly within UG structures ?
Pass
Fail
No Check
YF04 - has the customer drop cable fed UG from the Toby been installed through the garden correctly? (conduit utilized)
Pass
Fail
No Check
YF05 - Customer drop cables provided OH correct clamp used & correct Height achieved?
Pass
Fail
No Check
YF06 - Correct anchor used at customer end to secure drop cable overhead?
Pass
Fail
No Check
YF07 - Customer Drop cable provided over head secured to building with the correct fixings and bend radius maintained?
Pass
Fail
No Check
YF08 - Customer Demarcation Box installed where required and a maximum of 1.5m from ground level and capping provided (where Required)?
Pass
Fail
No Check
YF09 - Drip loop provided on drop cable when entering demarcation box/building correctly and bend radius maintained?
Pass
Fail
No Check
YF10 - Customer drop cable installed into demarcation box correctly fibre stored and spliced to standard?
Pass
Fail
No Check
YF11 - Demarcation Box secured once works is complete to prevent unauthorized access?
Pass
Fail
No Check
YF12 - Cables provided into building sealed correctly to prevent ingress of water?
Pass
Fail
YF13 - Any defects observed with plant or equipment (poles, UG Structures, Fibre Plant, Toby's) reported?
Pass
Fail
No Check
Internal installation
YF14 - Cable routed appropriately within Dwelling and secured using correct fixings ?
Pass
Fail
YF15 - Internal Splice point installed where required and cable introduced and spliced correctly?
Pass
Fail
No Check
YF16 - ONT situated in the best possible location and power sockets checked prior for any signs of damage before using?
Pass
Fail
YF17 - ONT power levels checked and ONT locked and in Sync?
Pass
Fail
No Check
YF18 - Wireless Router installed correctly and speed check carried out to ensure correct speeds achieved?
Pass
Fail
No Check
YF19 - Work area left clean and Tidy once works have been completed outside/inside?
Pass
Fail
No Check
Customer section
YF20 - Was the Customer present during the installation Internal/External?
Yes
No
YF21 - Was the customer pre-called by the technician prior arriving to the property?
Yes
No
YF22 - Did the Technician introduce themselves in a polite manner by & and also provide their ID badge?
Yes
No
No Check
YF23 - Was the installation route and equipment location agreed with the customer before works commenced (inside & outside)?
Yes
No
YF24 - Did the Technician answer all of the customers questions and polite throughout the installation process?
Yes
No
YF25 - Did the Technician Carry out demonstration on the products provided and check to make sure the equipment functions properly?
Yes
No
YF26 - was the Technician Clean and tidy & uniform to an acceptable standard? (clean shaven, uniform clean and Tidy, correct PPE utilized when required, Overshoes worn)
Yes
No
YF27 - is the customer happy with the works that have been carried out?
Yes
No
YF28 - would you recommend the service to family & Friends?
Yes
No
YF29 - is there anything else the technician could have done to improve your Youfibre Experience?
Audit Sign off
Auditor scoring box (please provide the question code and comment for the defect)
Please provide photos of any observed defects if required
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Auditor Comments
Auditor Signature
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