Mocha's Policies:
📌 Pricing Policy
- All prices are final and non-negotiable.
📌 Client Etiquette
- Respect is required at all times. Any form of disrespect will not be tolerated.
- If you do not trust my expertise, please refrain from booking an appointment.
- Once your appointment has begun, hairstyle changes will not be accommodated.
📌 Client Expectations
- If you have not selected the wash and dry service, your hair must be shampooed and blow-dried before arrival. Failure to meet this expectation will result in a $25 fee.
- For mobile appointments, the service area must be well-lit, spacious, and temperature-regulated to ensure product effectiveness. If conditions are unsuitable, your appointment will be canceled.
📌 Accepted Payment Methods
- Cash App: $dmochaa
- Zelle, Apple Pay, and Cash are also accepted.
📌 Travel Fees
- Travel fees vary based on location, ranging from $20 - $50.
📌 Privacy Policy
- All personal information and conversations during appointments will be kept strictly confidential.
📌 Cancellation & No-Show Policy
- Cancellations must be made at least 24 hours in advance.
- Last-minute cancellations or no-shows will result in a $15 fee.
- Repeated violations may result in a ban from future bookings.
📌 Contact Information
📞 Phone: (912) 899-1900
📧 Email: Dmnelson2020@gmail.com
Location: 9627 Sims Dr Ste E
El Paso, TX 79925
United States