I.T. Help Desk Form

I.T. Help Desk Form

Use this form to send in I.T. tickets to the MicroOne Help Desk. MicroOne can help with hardware/electronic equipment issues. If you or a member of your team is locked out of their Epicor account, or needs to update their password to Epicor applications, please reach out to your DM. Only ONE issue may be reported per form/ticket submitted. Submit a separate form for a separate issue.
Store Number
Full Name of person submitting:

First NameLast Name
Store email:
example@example.com
What type of issue is occurring? (Choose One)

Other (Please Specify)
What type of issue is occurring? (Choose One)

Other (Please Specify)
File Upload

Upload a screenshot or photo of error codes/of the issue that is occurring if possible.
Cancelof
Describe the issue in detail. Make sure to include any solutions you may have already tried to fix the issue.
Please be specific and detailed. Example: "The Card Reader on register 2/terminal 102 keeps restarting, I have checked the connections and everything is plugged in."
Should be Empty: