Emergency Policy:
If you are experiencing a psychiatric emergency, a life-threatening emergency, and/or medication side effects causing shortness of breath, heart problems, severe rash, or other life-threatening concerns, please call 911, 988 (mental health crisis/emergency line) or go to your nearest emergency room. While the PMHNP or support staff may be able to contact your medical provider regarding medication emergencies during established business hours, this is not guaranteed outside of normal business hours. Medication management is managed during regular business hours only, when your PMHNP is working. Phone calls will be returned within 96 business hours.
Patient Rights/Discharge:
Non-voluntary discharge from treatment: A patient may be terminated via a non-voluntary discharge letter if: (A) the patient exhibits physical violence, physical or emotional intimidation, verbal abuse of any kind, and/or patients or family members carry weapons or engage in illegal acts of any kind. Abusive messages or phone correspondence may also be grounds for non-voluntary discharge. (B) The patient refuses to comply with stipulated clinic rules, refuses to comply with treatment plans/recommendations, or does not make a payment and/or payment arrangements in a timely manner. (C) The patient repeatedly cancels, late cancels, or no shows for appointments. A patient may choose to terminate treatment at any time of their own accord and a 30-day supply of most medications will be provided with some exceptions (to be discussed with your PMHNP).