For good and valuable consideration, the parties agree as follows: Health/Medical: Clients shall provide documentation of up-to-date vaccinations including Rabies, DHLPP, and Bordatella, in addition to any other vaccinations required depending on the age of Dog. Dog must be flea/tick and parasite free. Client agrees that if at any time Trainer deems that Dog needs urgent veterinary care, Dog shall immediately be removed from training. Fees: Training Provider agrees to provide a private or group training class (with a maximum of four (4) dogs) for Dog at Two Dogs Pet Services/Vinney's Gym or at any off-site space located on or within 2 miles of the property: 221 W Maple Ave, Monrovia, CA. 91016. This training includes basic cues, games, training exercises, and problem behavior solutions and/or prevention, depending on the training service purchased. Missed Session: Client may reschedule up to 2 missed sessions within sixty (60) days of the missed session by contacting Jen to arrange participation in another scheduled class currently offering the missed session. Refunds will not be given for missed sessions. Removal from Training: At Training Provider's sole election, Training Provider may remove Dog from the class if the Training Provider believes Dog poses a hazard or threat of any nature to any other animal or person. If Dog is removed from class, Client may reschedule that the missed session within thirty (30) days of the date of removal from session upon providing proof that Dog no longer poses a hazard or threat. No refund will be issued if Dog is removed from class, but the remaining balance may be applied towards Private Training sessions for Dog, or the remaining balance may be applied to another dog owned by Client or their immediate family only if the new dog is handled by Client. This is to ensure that Client continues gain training knowledge and experience in order to apply the lessons learned to Dog at home. Satisfaction Guarantee: Training Provider will make every reasonable effort to teach Client and Dog to perform the skills listed in the course curriculum, however, Training Provider does not make any guarantee of Dog's future performance or behavior as a result of providing training, as it is the Client's duty to practice and reinforce the cues taught with Dog daily at home. Client understands that without practicing and reinforcing behaviors, they will naturally become less reliable over time. If Client is unsatisfied upon the completion of the course/workshop, Client may repeat the entire course one time free of charge within thirty (30) days of the last completed session. Termination: Training Provider serves the right to terminate this Agreement at any time and Training Provider will refund the remaining balance of Client's unused sessions, if applicable, without any further liability or obligation. Upon termination in accordance with the foregoing, Training Provider's duties shall terminate but all other provisions of this Agreement shall continue in full force and effect. Liability: Training Provider agrees to exercise due and reasonable care of Dog. However, Training Provider is not liable for loss or damage from disease, death, escape, theft, fire and injury to person(s), other animal(s) or property by Dog during or after the term of this Agreement. Client agrees to pay resulting losses and damages suffered or incurred and to defend and indemnify Training Provider, its team members, interns, volunteers and agents from any resulting claims, demands, lawsuits, losses, costs or expenses, including attorney fees. This Agreement supersedes all prior discussions, representations, warranties and agreements of the parties and expresses the entire agreement between Client and Training Providers regarding the matters described above. The parties confirm that, except for that which is specifically written in this Agreement, no promises, representations or understandings have been made with regard to Dog or anything else. Client acknowledges that Training Provider has not represented, promised, guaranteed or warranted that Dog will never bite, that Dog will not be dangerous or vicious in the future, that Dog will not exhibit other behavior problems, or that the results of training will last for any particular amount of time. This agreement may be amended only by a written instrument signed by both Client and Training Provider. In the event a dispute shall arise between the two parties to this Agreement, it is hereby agreed that the dispute shall be referred to the American Arbitration Association ("AAA") The site of the hearing shall be in the County of Los Angeles, CA for arbitration in accordance wits the AAA rules and Procedures. The arbitrator's decision shall be final and legally binding and judgement may be entered thereon. Each party will bear its own costs and expenses and attorney's fees.