A credit card number must be kept on file with Lavender Cleaning Service. Your account will be charged the balance due, plus a 5% payment processing fee (included in the “Agreed Amount”) on the day of your cleaning. We accept all major credit cards.
If, due to the unique nature of your home, your service providers are unable to complete your cleaning within the time allotted, there will be an additional charge of $45 per hour per cleaner. Allotted time will be quoted at the time of booking.
If it is necessary to cancel or skip your scheduled service, Lavender Cleaning Service LLC requires a two-business day notice. If Lavender Cleaning Service LLC receives less than two business days’ notice, or if we cannot access your home, it will be necessary to charge you the full price of your cleaning.
The cost of parking or valet will be added to your bill.