Order Acknowledgment / Invoice Number
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Delivery Date
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Day
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Month
Year
Date
Name:
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Prefix
First Name
Last Name
Address:
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Street Address
Street Address Line 2
City
County
Post Code
E-mail:
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Contact Number:
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Where did you purchase your product?
Online via our website
By telephone
In branch
From Approved Installer
Other
Was the product installed by one of our Approved Installers?
Yes
No
Name of Jacksons Approved Installer
Who installed the Jacksons Product?
Builder
Installed Yourself (DIY)
Landscape Gardener
Fencing Contractor
Other
To improve our products and services, we would really appreciate some feedback on the products you have purchased and the quality of the service you have received from us. We would be grateful if you could spare a few more moments to complete this questionnaire.
Please rate the following aspects of your contact with Jacksons
Excellent
Good
Fair
Poor
N/A
Was the sales advisor friendly and well informed?
If you required technical information or specifications, was the sales person helpful in providing it?
How would you describe your overall experience with Jacksons?
If your purchase was delivered, we the driver friendly, courteous and helpful?
How would you rate the quality of the product you received from us?
Overall, does the finished product meet your expectations?
If you had a problem with your order, were we efficient in rectifying it?
How would you describe your overall experience with Jacksons?
Do you think our products are value for money?
If you need fencing in the future, how likely are you to consider purchasing from us again?
If the product was installed by Jacksons, please rate the quality and efficiency of the installation
If you received a site visit, was the representative friendly, courteous and knowledgable?
Very Likely
Somewhat Likely
Not Likely
If you need fencing in the future, how likely are you to purchase from us again?
How likely are you to recommend Jacksons to a friend or family member?
Please tell us why you chose Jacksons Fencing?
Do you have any further comments or suggestions?
Please tick this box if you wish to receive information and updates from Jacksons. You have our assurance that your details will not be passed on to third parties.
Newsletter
I am happy to be contacted with information, news and updates that may be of interest from Jacksons Fencing
Newsletter
I am happy to be contacted with information, news and updates that may be of interest from Jacksons Fencing
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