1. Which platform are you using to host the virtual Answer: To deliver a seamless event experience, we'll be using a custom-built virtual event platform that will combine best-in-class, user-friendly apps such as Hopin and Calendly. Get more information here:
2. Do you have logo/image requirements? Answer: Yes! Submitted images should be high resolution as follows:
Website Banner size: 1500 pixels and 2500 pixels (jpeg, pdf or png) Logo Size: 500 pixels x 500 pixels (PNG file format ONLY) - meaning with a transparent background Book Cover Image or Photos Size: 800 pixels 1200 pixels (jpeg file format)
If you have any questions regarding these requirements, please contact our webmaster at blaise@brazenpathdesign.com
3. If we host a Zoom Panel, what will be involved? Answer: As host you will be responsible for confirming introducers, moderators and panelists for the panel discussion. You will also be responsible for submitting all images needed (i.e., book covers, bios, photos, etc and a short description blurb of the panel.
4. Can I log in with a smart phone and which devices is the platform compatible with?
Answer: The best experience will be provided on a laptop or desktop using Chrome or Firefox browsers. You can use a mobile device, however some functionalities may be limited because of the screen size. We encourage to use a computer. However, if you opt to use a mobile device, ensure you are on strong Wi-Fi connection, as mobile phone networksare likely not going to have the required internet speed to handle video streaming
5. How can I join the online sessions? Answer: Each virtual program will have its own registration link with Zoom. After you register for a panel, please make sure to check your email for details.
6. What's Zoom and do I need to download it?
Answer: Zoom is a free online video conferencing platform and we suggest you download the Zoom in order to participate, but you don't have to. You can open a zoom link in your web browser. But to take full advantage of the program, we highly suggest that you download it to your desk or mobile device to join.
7. Do I need to register to attend program? Answer: You can join check our public calendar for virtual events and register there.
8. What if I have technical issues on the day of the event and can't access the event? Answer: If you have any issues accessing the link or using the platform during the day, please our Project Manager AT ginger@snap-productions.com directly via email or through the chat function on the platform. There will also be a virtual help desk to make your experience as smooth as possible!
9. How will the virtual event handle Book Sales?
Answer: Book sales will be handled in one of two ways: 1) The author can sale the book directly to the interested buyer from the Author's website; or 2) the author can allow one of our Book Fair Partners/Book stores handle the sale. If the latter is requested, we will need the Book's (Intellectual Property) IP number to process the request.
10. How will Virtual Scavenger Hunts, Book give a-ways work and Digital Swag Bags work? Answer: Virtual gifts can be fun and interactive ways to engage your virtual audiences as well promote your organization.
For Book Give-a-ways, organizations can gift your attendee free books via an online contest.
For Virtual Scavenger Hunts, attendees race to find items, crack clues or solve challenges. These challenges can take place inside the attendee's home or at a pre-selected outside location or venue.
For Digital Swag Bags, gifts can go to your event attendees via text, email, app or site link. Digital gift ideas include e-gift cards, online courses, food vouchers/delivery, discounts or any other creative giveaways you can think of.
Thank you for your Involvement!