Please note that when ordering your reservations, there are no physical tickets involved. We will reserve your seats for the date you request. Confirmation will be sent to you by email along with an invoice for your reservation.
Groups will be seated together. If reservations are made separately, please indicate the group you would like to sit with (there is opportunity to do that within the online form).
For larger groups who may need some time to verify how many people will be coming, we ask that you reserve the number you believe you will need and then over the course of time stay in touch to let us know where your reservation needs are at. Preferably we would like a close idea 2 weeks prior to the performance date of choice, and then a final confirmation 7 days prior to the date. At this point, we can then finalize an invoice for you.
Upon ordering your tickets online, please allow for a few days of processing after which a confirmation email will be sent along with an invoice. Payment can be arranged as per the options outlined in the reservation form process. If you do not receive any confirmation within 2-3 days, please call the box office to clarify (204-822-7469).
Due to the arrangements with the caterer in ordering food and setting the placements for the event, Candlewick has been asked to send in final orders 7 days prior to the date of your performance. As a result, final numbers must be in by that reservation deadline. After this time, if someone has to cancel, we ask each group to be responsible to find a replacement or to honor paying their reservation. Candlewick does not have a "waiting list" nor would we know who might have wanted to come to an evening if it were advertised as "sold out".
Again, everyone is responsible for honoring their reservation. Candlewick has had to establish this policy due to groups over the years who cancelled last minute leaving Candlewick responsible to cover the costs of their reservations.
Thank-you for considering us for your Christmas Dinner Theatre experience. We appreciate you working with us to make the event run smoothly and give optimum opportunity for enjoyment! Best wishes for the season.