-Smart Belay Service involves disassembling the Smart Belays completely and cleaning and inspecting every part. The cost for service includes disassembly, cleaning all parts, inspecting all parts, re-greasing, and reassembling all parts. The average time spent to complete an annual service for each Smart Belay is one hour, and we charge $55 per unit for this service
-When Smart Belays are disassembled/opened up, there are some parts that have to be replaced every time. These parts include shell stickers, all shell screws, and the webbing bolt screws. These parts are included in the annual service cost.
-During the course of servicing and inspections, any parts that are found to be damaged or worn out will be retired and replaced with a brand new part. These parts are NOT included in the cost of your service and will be billed separately.
-Smart Belay parts are covered by a 1 year warranty. If parts replaced during the servicing are less than one year old these will be replaced free of charge
-For Smart belays purchased in 2019 and Smart Belays which were serviced by a licensed Smart Belay Master in the 2019/2020 service season, EDELRID recommends inspection every 3 years, in order to detect any possible wear and tear and to prevent system failures during the working
-This service does NOT replace your Personal Protective Equipment (PPE) inspection that is usually conducted during your State and/or ACCT inspection. A PPE inspection of all operating equipment should be done annually by a qualified individual.
-By accepting these terms, you agree to pay the Smart Belay service fee of $55 per unit, for all failed/retired Smart Belay parts that will be replaced during servicing, and for all shipping charges associated with returning your Smart Belays to you.
-By accepting these terms, you also agree to follow Edelrid's Smart Belay inspection procedures throughout your operating season to ensure your Smart Belays are functioning as they should and are safe for every one of your participants to use. This includes daily, weekly, and monthly checks of each Smart Belay.