Make-Up / Refund Policy
Make-up lessons are not offered if participant is unable to make the scheduled class or for inclement weather. If inclement weather cancels a class, those affected will be contacted with more information.
Except as otherwise stated, refunds or credits will not be issued after payment has been made for an activity, class, or program.
Exceptions include:
- If the activity, class, or program is cancelled by Texas Tech University - University Recreation
- If a participant is injured or unable to participate due to a documented medical reason.
Any refund request outside the stated exceptions may be considered on a case-by-case basis. Refunds are made at the discretion of the area's Associate Director and are not guaranteed.
If a refund request is approved, a UREC staff member will be in contact to organize the next steps. If you choose a check as the refund method, please allow up to 30 days to receive check in the mail.