The following information further describes how Capacity Building Funding may be utilized by HSOs:
1) Assessing readiness to participate in the Pilot program and deliver services:
A. Staff time devoted to conducting Pilot-specific needs assessment, including the following activities:
- Assessment of current organizational capabilities, infrastructure and systems, and capacity to deliver Pilot services.
- Identification of critical gaps and needs to be addressed for seamless provision of Pilot services to enrollees to ensure successful Pilot program participation.
B. Cost to hire/procure an individual/entity to provide technical assistance regarding assessing and modifying organizational processes and workflows in preparation for Pilot service delivery.
2) Hiring and training staff:
- Staff time devoted to hiring HSO staff that will have a direct role in the execution of Pilot-related responsibilities or delivering Pilot services
- Staff time to develop a Pilot-related training plan, including activities to assess current staff and newly hired training needs
- Staff time devoted to executing or participating in trainings for HSO staff that will have a direct role in the execution of Pilot-related responsibilities or delivering Pilot services
- Production costs for training materials, such as guidelines and policies on HSO operations as it pertains to Pilot program participation (e.g., invoicing processes, services to Pilot Participants versus non-Pilot Participants)
3) Operationalizing day-day Pilot-related responsibilities:
- Cost of salary and fringe for HSO staff that will have a direct role in executing Pilot-related responsibilities, including related TO Pilot invoicing, referrals, data collection/exchange/analysis, evaluation and financial management.
- Cost of salary and fringe for HSO staff that will have a direct role in delivering Pilot services to Pilot Participants.
4) Developing necessary infrastructure/systems:
- Staff time for procuring, developing, and/or preparing HSO infrastructure and systems for Pilot program participation, including onboarding onto and gaining full functionality with NCCARE360
- Purchases needed to have functional systems to support program integrity monitoring and reporting
5) Pilot service delivery enhancements:
- Staff time devoted to the assessment of the HSO's organizational and infrastructural capacity to deliver Pilot services above and beyond current capabilities in Pilot service delivery (in the case the HSO is considering offering additional Pilot services not already offered)
- Staff time devoted to the hiring and training of additional staff required for the execution delivery (in the case the HSO is considering offering additional Pilot services not already offered)
- Costs of office furnishings, supplies, and equipment that support the delivery of Pilot services (e.g., computers, desks, chairs, etc.)
- Costs of modest modifications to existing physical infrastructure of HSO that are essential for an organization's capacity to deliver Pilot services (e.g., replacing infrastructure that refrigerates fresh food)DHHS must review and approve all Lead Pilot Entity-approved requests related to modest modifications to existing physical infrastructure prior to funds distribution
- Capacity building funding may not be used for real estate investments, developments, and other capital projects
6) Participation in learning collaboratives:
- Staff time devoted to active participation in educational and training opportunities provided or sponsored by the NL or DHHS
- Staff time for active participation in Network Leads- and DHHS-facilitated learning convenings
7) Participation in Pilot Program Evaluation activities:
- Staff time for participating in interviews, surveys and other qualitative assessments that serve the evaluation and data needs of the Pilot program
- Staff time devoted to data collection to support evaluation and oversight of the Pilot program
8) Other permitted uses:
- Additional capacity building activities proposed by the HSO to the NL and approved by the Department
9) Exclusions: HSOs are not permitted to pspend capacity building dollars on:
- Activities for which other federal or state funding is available; Pilot funds may not be used to duplicate or supplant funding from other federal or state funds
Real estate investments, developments and other capital projects, except as explicitly permitted above
- Ongoing lease or utilities payments
- Staff time devoted to non-Pilot related responsibilities or services
- Debt restructuring and bad debt
- Defense and prosecution of criminal and civil proceedings, and claims
- Donations and contributions
- Entertainment
- Alcoholic beverages
- Fines and penalties
- Fundraising and investment management costs
- Goods or services for personal use
- Idle facilities and idle capacity
- Lobbying
- Memberships and subscriptions not related to the Pilot program
- Patient costs