Warranty Claim Form

WARRANTY CLAIM
Please only submit this form for issues relating to FS8 equipment EXCLUDING the Reformer. Reformer claims can not be processed here. Please contact FS8 head office for information on Reformer warranty claims.

Your Manufacturer's Warranty covers the structural integrity of the equipment, so long as the equipment is fit for its primary purpose.

This warranty does not include:
- General wear and tear
- Cosmetic damage
- Misuse leading to Damage
- Incorrect installation
- Improper storage
- Poor maintenance
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

CLAIM DETAILS
Date Claim Submitted

DayMonthYear
Date Received Equipment*

DayMonthYear
Date
Invoice No.*
Items to Claim
Photo Upload*

Upload a Photo
To avoid delays in processing your claim, please upload photos showing problems for EACH item above. Max. file size for each file is capped at 100MB. Cancelof
Video Upload

Upload a File
If relevant, please upload a video clearly showing the issue. Cancelof
Video Upload 2

Upload a File
If relevant, please upload a video clearly showing the issue. Cancelof
Please ensure you have read and understood our Warranty Policy.

DEFINITIONS

Est. Lifespan: The estimated lifespan of an item before it is recommended to be replaced. For the purposes of the Warranty Policy, Est. Lifespan does not mean the Warranty Period.
Exclusions: Means the acts or usage that are excluded from or that will void any Warranty.
Maintenance: Means the maintenance that must be performed to maintain the item and allow a valid Warranty claim.
Warranty Period: Means the period commencing on the date of delivery of the equipment, and expiring at the time as set out in the Lifespan, Warranty and Maintenance Table, within which the manufacturer will repair or replace any item that is defective, except where that defect has risen as a result of intentional or negligent misuse by any person, or as specified within the Exclusions clause. In the event that the information provided by the manufacturer is inconsistent with the information set out in the Lifespan, Warranty and Maintenance Table, the details provided by the manufacturer will prevail.
Confirm to Proceed*

I am satisfied that each item claimed satisfies the Warranty Policy
Confirm to Proceed*

I am NOT making a claim on the Reformer (Contact FS8 Head office for Reformer claims)

CONTACT DETAILS
Studio Name *
First Name*
Last Name*
E-mail*
Phone Number*
Please supply an address that is open 9am to 5pm (or alternatively an address where a parcel can be left at the front door unattended).
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Should be Empty:

WARRANTY CLAIM

CLAIM DETAILS

CONTACT DETAILS