I. This Agreement comprises the entire agreement between Platinum Multimedia and the Customer as regards service(s) provided by Platinum Multimedia to the Customer. Thus, all representations, promises, inducements or agreements not contained herein shall be of any effect.
II. This Agreement shall be regulated by and interpreted in line with the laws of Texas
III. The Customer concedes after reading through and understanding all pages of this Agreement.
B. Relationship with warranties
Note that this Agreement is not a warranty. Equipment purchased from Platinum Multimedia is covered by the equipment manufacturer’s warranty. Also, repair and replacement of bad parts are covered by the manufacturer’s warranty.
I. All maintenance services that have a defect during the term of this Agreement shall be reworked. Peradventure Platinum Multimedia are unable to carry out any maintenance service because of a fault on our part, the fees covering that part of the maintenance service will be refunded.
II. All materials supplied and used during maintenance services are covered by the specific warranty for those materials. This Agreement is not a warranty for such materials.
III. The warranty set in C (I) above comprises of the SOLE LIABILITY of Platinum Multimedia and the sole remedy of the Customer for the defective maintenance service(s) irrespective of whether such arose under tort, contract, strict liability or various other kinds of actions. Note that every other warranty (implied or expressed) are exempted therefrom.
Platinum Multimedia will carry out regular inspection and maintenance of the equipment under the preventive maintenance plan for the fee set below. Inspection and maintenance of equipment will differ depending on the nature of the equipment.
I. The preventive maintenance fees for the services to be provided under this Agreement are listed below.
II. Where parts or equipment not covered under the preventive maintenance plan, the Customer will pay Platinum Multimedia the current list price of the parts or equipment for any replacement parts needed for the provision of service on equipment.
III. In the case where the Customer request Platinum Multimedia to provide any other service which is not stipulated in the preventive maintenance plan, Platinum Multimedia will use reasonable efforts to provide such a service at the current and standard hourly rates stated below.