**IMPORTANT NOTES FOR CLASSES**
- In the event a puppy class doesn't have the proper number of appropriate aged puppies, the class will be combined with the basic obedience students for that cycle and become an on leash course. Please be assured that you and your puppy will still get everything needed to be successful!!
- Class environments are not right for every dog. If your dog is aggressive towards other dogs or people please call us before you sign up for a class. We are happy to do a quick evaluation and we have other options to help dogs with these behavior issues.
-If a dog shows excessive aggression during a class, we reserve the right to convert that dog into a private session client and will do 1 private session in your home to address the issue for the class fee paid.
- Vaccines are required to attend a group class.
Your vet can fax them if neccessary.
We are committed to servicing all of our clients with personal attention. Therefore, we require credit card payment at the time of reservation for all classes, mini-courses, workshops and new private training clients.
Credit card (Visa, MasterCard, American Express, JCB, Discover, and Diners Club), cash and check.
If you wish to cancel a private training session prior to the appointment date, we require 72 hours’ notice for a full refund otherwise you will be charged for the entire private training session fee. Any training packages booked are considered sales final. Training packages sessions must be used within 3 months of purchase; any remaining sessions after 3 months are forfeit. Should you wish to continue training after this time you will need to purchase additional sessions.
In the event EVK9 Services has to cancel a class we will make it up at a different date. If a client misses a class, we allow you to drop in on a different class to make up the missed session. All sales are considered final for class fees and are not refundable.
Liability Waiver and Policies
I understand that by agreeing to a payment explanation above, that I will pay upon completion of the initial consult and to any package of training services agreed upon as stated above. I understand that I am responsible for payment in full regardless of whether I choose to complete the training program.
East Valley K9 Services LLC will endeavor to create as safe an environment as possible for the training of my dog and will offer only sound, safe, and responsible training and training instructions. However, I recognize that East Valley K9 Services LLC is not responsible for any unintentional errors, omissions, or incorrect assertions. I understand that the recommendation of any other product or service is not a guarantee of my satisfaction with that product or service. Further, I am and will remain responsible for the actions of my dog at all times and I hereby agree to indemnify and hold harmless East Valley K9 Services LLC of any and all claims of injury, expense, costs, or damages caused by the actions of my dog while under East Valley K9 Services LLC instruction or control and under my own care as a result of following training instructions. I have been told by East Valley K9 Services LLC and understand the inherent risks of owning a dog, including but not limited to the risk of dog bites to myself or others.
Photo and video release
I consent to the use of photgraphs and videos of myself, family and dog(s) by East Valley K9 Services, LLC, including but not limited to publishing the media on East Valley K9 Services LLC, LLC's website, email marketing, Facebook page, Twitter page or You Tube channel.