Booking Policies
General Information
Please check your email immediately after booking to view the confirmation email containing appointment details including location. Address link is also located in bio of the business Instagram page. NO KIDS ALLOWED AT APPOINTMENTS. NO REFUNDS ON SERVICES Payments are processed through Square POS. We do not accept CashApp or Venmo as a method of main payments. Masks must be worn while in the establishment. Please keep your mask on during entire wax appointment. Clients will not be required to wear masks during facial services. Please cancel or reschedule your appointment if you experience symptoms related to COVID-including fever, cough, shortness of breath, or any flu-like symptoms. COVID cancellations are still subject to cancellation/rescheduling fees if we are not notified within 48 hours before the appointment.
Late Policy
Please arrive on time to avoid cancellation/rescheduling fee. Same day cancellation/rescheduling will result in a charge for 100% of the missed service to the payment method on file. Please call or text 253-2698403 if there will be delays Including traffic and you will be given an additional 10 grace period before the appointment is canceled. Please notify us at least 48 hours in advance if you need to cancel and/or reschedule.
No Show/ Cancellation Policy
NO SHOW/ CANCELLATION POLICY:Please cancel or reschedule within 48 hours of scheduled appointment. Less than 48 hour notice will result in a charge of 100% of the missed service. NO SHOW POLICY: THE CARD ON FILE WILL BE CHARGED 100% OF TOTAL SERVICE AND WILL NOT BE REFUNDED OR TRANSFERRED TO A FUTURE APPOINTMENT.
Additional Information
If the card on file is declined for any cancellation/rescheduling fees, please be advised the transaction will continue to be attempted for up to 30 days. If unable to retrieve payment you will no longer be able to book with us for an appointment.
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By signing below, you are agreeing that you read the policies and agree to follow the policies set forth by Queen Esthetics, LLC.
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