Magnetized Support
Magnetized Support
Email
*
example@example.com
Name
*
First Name
Last Name
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Are you a Rep with Magnetude Jewelry ?
*
No
Yes
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Rep Information
Rep Number
*
What area do you need assistance with?
*
Rep Order
Customer Order
Party Setup/Close or other Party related question
Technical Assistance (i.e. Back Office, Shop, GoRecruit)
Commission/Volume Question
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Customer Name
*
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Party Number
*
Party Question/Changes
*
What is your question/request? Include all related information (i.e. customer ID #s, Order #s...etc)
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Sales Rep Information
Your Sales Rep Name
*
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Order Information
Customer Order Number
Order numbers are extremely important, please enter whenever possible. The Order number may be found on the invoice in the upper right corner. If you purchased directly from a Rep please enter "purchased from Rep Name".
Date of Order/Purchase
*
Please enter Date of purchase, found on your invoice. Or the closest date possible (i.e. May 2021)
Issue Type
*
Broken Item
Missing Item from Order
Return or Exchange of Item
Other
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Return or Exchange
Would you like a Return or Exchange
*
Return
Exchange
Item you would like to Return or Exchange
*
Item number and description may be found on your shipping invoice or receipt
Please provide a short explanation why you would like to Return or Exchange
*
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Missing Item
What was missing from your order?
*
Please include the Item number and description, which may be found on your shipping invoice or receipt
File Upload
Browse Files
Drag and drop files here
Choose a file
You may attach a photo to show missing item
Cancel
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Item not in working order
What appears to be the issue?
*
Please include the Item number and description, which may be found on your shipping invoice or receipt
File Upload
*
Browse Files
Drag and drop files here
Choose a file
Please upload a photo showing the issue
Cancel
of
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Explanation
File Upload
Browse Files
Drag and drop files here
Choose a file
Attach a picture to help explain
Cancel
of
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Please click SUBMIT to finalize.
Submit
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