Once your order form is submitted an invoice will be emailed to you. Please make sure to pay your invoice within 24 hours of receiving it because it will be cancelled if not paid before that time! Your order will be finalized and ready for creation once your greetings is fully paid for via cash app, or credit card. If you have any questions please feel free to contact Toy- 216-280-2189 or Darlene- 216-215-7694.