Firms must have significant in-house capacity and be able to create and execute strategic, integrated statewide outreach and recruitment campaigns; communications tools and tactics on an as-needed basis; and comprehensive, complete project management for CareerSource Florida and the Florida Department of Education. Subcontractors required for specific projects must be disclosed to the contract manager in advance.
The firm’s capacity will be demonstrated by listing the education and work experience of the firm’s staff and describing in-house capabilities.
A high priority is placed on customer service. While every effort is made to ensure work product is managed within typical business hours, responding firms must be able to provide communications support as needed after hours and on weekends if special circumstances or deadlines warrant.