Grocery Store Worker Survey

Grocery Store Worker Survey

You are invited to participate in a research survey of grocery stores across the State of Washington. The survey is being conducted by UFCW Local 3000 and is completely voluntary. This survey is not sponsored by any of these grocery stores, chains, or parent companies. The purpose of this survey is to provide clear and accurate information about the economic condition of grocery workers. As we approach a new contract bargaining cycle, the information this survey provides will be crucial to ensuring that members' priorities will be represented at the bargaining table. If you agree to participate, you will be asked to complete this online survey. This survey will ask about the work you do, your family, your housing, and your ability to pay for basic costs. The survey will take approximately 15 to 20 minutes to complete. To the best of our ability your answers in this survey will remain confidential. Please answer the following questions to the best of your ability:
Do you understand the purpose of the survey and that your answers will be kept confidential, and do you wish to continue answering the survey?*

YesNo
Name*

First NameLast Name
Email*
example@example.com
Phone Number*
Please enter a valid phone number.Format: (000) 000-0000.
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Which store do you work for?*
What is the store location and number, if applicable?
Have you worked at another Grocery Store before? If so, what store?
If you answered "other" to the above question, what is the name of the grocery store where you previously worked?
What is the job title for the work you do most frequently?

All Purpose Clerk (APC)Apparel ClerkAssistant Department ManagerBakery ClerkC-StoreClerk's HelperCoffee Bar ClerkCombo ClerkCourtesy ClerkDeli ClerkDepartment Managere-Commerce ClerkFood ClerkFuel Center ClerkGeneral Merchandise ClerkHead ClerkMeat ClerkMeat CutterMeat WrapperNight Crew ClerkPersonal ShopperPharmacy TechnicianProduce ClerkSpecialty Cheese DepartmentUtility ClerkWarehouse ClerkOther
What is your birthdate?

MonthDayYear
Date
What is your gender identity?

FemaleMaleNon-BinaryTrans-ManTrans-WomanOther
Which racial or ethnic group do you identify with?

African American or BlackAsianLatino or HispanicNative AmericanTwo or MoreWhiteOther
Overall, do you think your company is headed in the right direction?

YesNoI don't know
During the PAST 12 MONTHS (52 weeks), how many WEEKS did you work at your grocery job? Please include paid time off and include weeks when you only worked for a few hours.

50 to 52 weeks48 to 49 weeks40 to 47 weeks27 to 39 weeks14 to 26 weeks1 to 13 weeks
How many HOURS per week do you USUALLY work at your Grocery job?
Has the number of hours per week that you usually work your grocery job changed since 2019?

The number of hours has increasedThe number of hours has stayed the sameThe number of hours has decreasedNot applicable; I did not work a grocery job in 2019I don't know
How many hours a week do you usually work at your OTHER job(s)? Please skip this question or enter 0 if you do not have other jobs.
Including your grocery job, altogether, how many part-time or full-time jobs do you have?

1 job2 jobs3 jobs4 jobs5 jobs or more
Which of the following describe your grocery work schedule? Please check ALL that apply.

Same schedule every weekDifferent schedule from week to weekDifferent schedule from day to daySchedule changes once in a whileI don't know
How many days in advance are you USUALLY told about changes in your final work schedule?

Same day1 day2 to 3 days4 to 5 days6 to 9 days10 to 13 daysAt least 2 weeksMy schedule does not changeI don't know
In the last year, how often have you missed a shift at your grocery job because you could not find adequate child care?

10 or more occasions6 to 9 occasions3 to 5 occasions1 to 2 occasionsNeverDoes not apply / I do not have children
Have you been infected by COVID-19? Please check all that apply.

No, I have not been infectedYes, I have been infectedYes, I have been infected multiple timesYes, I have been infected and I believe it happened at the grocery store where I workedYes, I have been infected and, afterwards, other members of my family became infectedYes, I have been infected and have long-term effectsYes, I have been infected; one or more family members who were infected after me have long-term effectsI don't know
In the past year, have you had any of the following difficult experiences while you were working at your store? Please check all that apply.

I have not had any difficult or traumatic experiences in the past yearA customer who refused to maintain social distance during the COVID-19 pandemicA customer who refused to wear a mask during the COVID-19 pandemicA customer who was verbally abusiveA customer who threatened violenceViolent incidents at your storeOther
What did your store management do if you had a disrespectful or threatening customer?

This has not happened to meManagement intervened to support meManagement ignored what was happeningManagement sided with the customerManagement criticized me for the incidentOther
What was the highest priority at your store during the Covid pandemic?

Maximizing store salesProtecting the health and safety of workers and customersBoth were equally importantI don't knowOther
Does your store have procedures for dealing with emergencies?

Yes, the store has a plan for protecting workers and customers if different types of emergencies occurWe have been told to run or hide if an emergency occursThere is no planI don't knowOther
How safe do you feel at the store where you work?

Very safeSomewhat safeNot sureSomewhat unsafeVery unsafe
What is the primary purpose of the security guards at your store?

To ensure the safety of customers and employeesTo protect the store against theft by customersTo protect the store against theft by employeesThere are no security guards at the storeI don't knowOther
Over the last 7 days, how often have you been bothered by feeling nervous, anxious, or on edge?

Not at allSeveral daysMore than half the daysNearly every dayDecline to answer
Over the last 7 days, how often have you been bothered by feeling down, depressed, or hopeless?

Not at allSeveral daysMore than half the daysNearly every dayDecline to answer
“I am satisfied with my current work schedule.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
“My requests for time off for vacation, sick leave, or personal appointments are treated fairly by my managers.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
“I would like to work more hours than I am currently offered at my grocery store.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
“Store managers change work schedules to retaliate against workers who they do not like.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
“My work schedule makes it difficult to hold a second job or attend school.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
“I am proud of the work I do at the grocery store.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
“My managers treat me with respect on the job.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
“Morale is high and workers and managers feel like they are working together as a team.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
“I have a fair opportunity to be promoted when higher paying jobs open up.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
"Most workers see working at a grocery store as a short-term job rather than a career opportunity.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
"My race or ethnic group does not affect the way my managers treat me.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
"My gender does not affect the way my managers treat me.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
"Managers at my grocery store unfairly treat some workers better than others.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
"Age discrimination is a problem at my workplace.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
"Sexual harassment is a problem at my workplace.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
"The managers at my grocery store are held accountable if they do something wrong or treat people unfairly.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
"My store's policies result in high quality food and good shopping experiences for customers.” Do you agree or disagree?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeI don't know
What do you like best about your job at the store where you work? Please check all that apply.

My co-workersThe customersMy managersThe feeling of accomplishment from completing my workDoing essential work by providing food for peopleThe wages I receiveThere is nothing that I likeI don't knowOther
Has your grocery store increased the amount of work that you have to complete during your shift?

YesNoI don't know
Are there enough workers at your store to provide good customer service?

YesNoI don't know
Are workers able to complete all of their assigned tasks at your store? Please check all that apply.

YesNo, but the uncompleted work is not importantNo, and the uncompleted work reduces the quality of food or services for customersNo, and the uncompleted work jeopardizes the health or safety of customersI don't know
Why do workers quit their jobs at your store? Please check all that apply.

Low wagesExcessive workloadLack of hours to workIrregular work scheduleWork schedule conflicts with other obligationsLack of respect and fairness from managersI don't knowOther
Do your wage and benefits from your employer fairly compensate you for your experience and the work you do?

YesNoI don't know
Do you earn enough money to pay for basic expenses every month?

YesNoI don't know
During the past 12 months, was there any time when you or members of your family needed any of the following but didn’t get it because you couldn’t afford it? Please check all that apply.

Telephone serviceVehicle paymentVehicle maintenance and insuranceBus passMedical proceduresChild careGroceriesClothingShoesUtility billRentOther
In the past year, have you had to borrow money from your family or friends to pay for basic expenses?

YesNoI don't know
Have your wages increased as much as basic expenses such as food and housing have increased?

YesNoI don't know
Will you have enough money to support yourself after you retire based on the wages and benefits that you receive from your employer?

YesNoI don't know
Please tell us about where you live.

I pay rentI own my home free and clearI own my own home with a mortgage or loan (including home equity loan)I live with my family members or friends, but do not pay them rent or help with housing paymentsOther
Did you pay your last month's rent or mortgage on time?

YesNoPayment was deferred
How confident are you that your household will be able to pay your next rent or mortgage payment on time?

No confidenceSlight confidenceModerate confidenceHigh confidencePayment is/will be deferred
How often do you personally worry about being evicted from your residence?

Very oftenSomewhat oftenFrom time to timeAlmost neverDoes not apply
Thinking back over the past year, was there ever a time when you did not have a place of your own to sleep and had to sleep in the home of a friend or relative, in your vehicle, at a homeless shelter, or in a place that is not meant for people to sleep?

YesNoDecline to answer
Where have you spent the night in the past year? Please check ALL that apply. Do NOT include times when you were on vacation and away from home.

My apartment or homeThe apartment or home of an acquaintance, friend, or relative who provided accommodation at no costWorkplaceCar, truck, van, RV, camper, or other personal vehicleHotel or motelOutdoorsEmergency shelterTrain or metro stationOn a bus or trainTent or makeshift shelterOther
In the past 12 months, did you receive food through a Food Stamp Program, SNAP, food banks, or other food donation programs?

YesNo
During the last 7 days, did you or anyone in your household get free groceries or a free meal?

YesNo
If you answered YES to the above question, where did you get free groceries or free meals? Please check all that apply.

Co-workersThe store where I workMy unionFood bank or food pantryFree meals through the school or other programs aimed at childrenChurch, synagogue, temple, mosque, or other religious organizationShelter or soup kitchenFamily, friends, or neighborsOther community program
“The food that I bought just didn’t last, and I didn’t have enough money to buy more.” Was that sometimes, often, or never true for your household in the last 12 months?

Sometimes trueOften trueNever true
“I couldn’t afford to eat balanced and healthy meals.” Was that sometimes, often, or never true for your household in the last 12 months?

Sometimes trueOften trueNever true
In the last 12 months, did you ever cut the size of your meals or skip meals because there wasn’t enough money for food?

YesNo
If you answered YES to the above question, how often did this happen?

Almost every monthSome months, but not every monthOnly 1 or 2 months
In the last 12 months, did you ever eat less than you felt you should because there wasn’t enough money for food?

YesNo
In the last 12 months, were you ever hungry but didn’t eat because there wasn’t enough money for food?

YesNo
Which best describes your household?

Just me (not married, not living with partner, no children)Single parentMarried or living with partner, no childrenMarried or living with partner, with childrenOther
If you have children under the age of 12, do you pay for the care of these children while you work at your grocery store?

YesNoI do not have children under the age of 12
If you have children under the age of 18, tell us if you agree or disagree with the following statement: “The scheduling of my work at my grocery store makes it difficult to care for family and children.”

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeDoes not apply / I do not have children
Should grocery stores help their workers pay for childcare?

YesMaybeNo
Would you use a childcare subsidy if your grocery store provided it?

YesNoI don't have children / I do not plan to have children
What is your current level of satisfaction with the training and education offered by your company?

Deeply unsatisfiedUnsatisfiedIndifferentSomewhat satisfiedVery satisfied
How important is it to you to receive training and education beyond what’s currently offered?

Not important at allSomewhat importantImportantVery importantEssential
What type of additional training and education would you be interested in?

Achieving certifications or degrees in my fieldRegistered apprenticeship programs like the meat apprenticeshipOther skill training in my fieldCross-training programsLeadership development programsCommunication and conflict resolution trainingsEducation on your union (UFCW 3000)Retail grocery business and industry overviewHealth and safety trainingOther
Thank you for your responses. This final question invites you to share your experience working for a grocery store. Please reflect on how working for your company has changed since you began working there. Please also tell us anything you’d like to tell us about what it is like working at your grocery store. (There is no word limit)
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