Cancellation fees
- No fee due if a placement is canceled before it is confirmed
- $50 Fee – if a placement is canceled after it has been confirmed
- $Full Hourly for canceled placement – if placement is canceled with less than 48 hours before placement start time.
- $Full Hourly for canceled placement may apply if during a high volume time or holiday week/weekend, placement is 8+ hours, or if the agency deems a special circumstance - check in with us if you think this may apply!
Any placement fee is retained as charged for canceled placements. Outstanding invoices for confirmed & canceled placements remain due.
Please remember: 100% of this fee goes to the sitter for loss of workable hours and is not charged as a penalty for cancellation.