WM Permanent Makeup FEES & POLICIES
The consultation or online consultation (through messaging, email, or WhatsApp) is offered prior to having the service. This consists of your answering relevant health-related questions to ensure it is safe for you to have the treatment done.
A deposit of Service Cost Booking Fee is required to schedule your treatment, but will be subtracted from the cost of your treatment.
The deposit is non-refundable in full (it is not returned to the client) if the client did not inform the salon staff about their absence (by phone or SMS to the phone number 07476691934) or cancelled the appointment (regardless of the reason for cancellation, including illness, unforeseen situations, etc.). The deposit is then compensation for the reserved time.
Changing the appointment without losing the deposit is possible only once, if the cancellation is made no later than 72 hours before the appointment. Each subsequent rescheduling results in the loss of the deposit.
In the event that before the treatment it turns out that the client has any CONTRAINDICATIONS to the treatment, the appointment may be rescheduled or cancelled without the possibility of a deposit refund.
Any doubts regarding whether the treatment can be performed should be reported before.
**Exception clause in place under the COVID-19 Policies. The pre-screening call will allow for cancellation/rescheduling due to Covid symptoms at/before the 72 hours window, and an emergency exception for NEWLY onset COVID symptoms the day of your procedure allows you the ability to reschedule if you will provide information form your doctor.**
If you fail to notify to me not coming for yours appointment, or you arrive more than 15 minutes late for your service, you will forfeit your booking deposit, and be required to pay the service in full prior to re-booking to respect the high demand of booking requests, we want to ensure we are reserving our sought after booking slots for clients that are 110% committed to attending their appointment.
By signing and submit this form, I am acknowledging that I have read and fully understand the policies.