FEES & POLICIES
- An online consultation (through messaging, email, or WhatsApp) is offered prior to having the service. This consists of your answering relevant health-related questions to ensure it is safe for you to have the treatment done.
- A deposit of Service Cost Booking Fee is required to schedule your treatment, but will be subtracted from the cost of your treatment.
- If you cancel the appointment with more than 72 hours notice, your deposit will be refunded.
- With less than 72 hours notice, the Booking Fee is non-refundable for cancellations, and can only be rescheduled (up to 48 hours prior).
- I do understand that schedules sometimes change- if this is the case and you need to reschedule your appointment, you may do so and transfer your deposit as long as it is with a minimum of 72 hours notice. Rescheduling within less than 48 hours will result in forfeiting the booking deposit, and require a new Booking Fee of the full service price to reschedule.
**Exception clause in place under the COVID-19 Policies. The pre-screening call will allow for cancellation/rescheduling due to Covid symptoms at/before the 72 hours window, and an emergency exception for NEWLY onset COVID symptoms the day of your procedure allows you the ability to reschedule if you will provide information form your doctor.**
If you fail to notify to me not coming for yours appointment, or you arrive more than 15 minutes late for your service, you will forfeit your booking deposit, and be required to pay the service in full prior to re-booking to respect the high demand of booking requests, we want to ensure we are reserving our sought after booking slots for clients that are 110% committed to attending their appointment.
Chronic Rescheduling challenges will result in no longer being able to book future sessions. Clients may reschedule twice within the policy guidelines above before they forfeit their booking deposit.