**Please note**
PAYMENT POLICY
- A 50% deposit is required upon booking and the balance is to be paid via EFT before arrival (proof of payment required).
- All accommodation costs must be paid in full before check-in and all extra costs incurred during the stay must be settled before furkidz are collected by their owner.
BOARDING CANCELLATION POLICY
- 25% of full boarding fee upon cancellation 30 – 16 days prior to date of arrival.
- 50% of full boarding fee upon cancellation 16 - 7 days prior to date of arrival.
- If cancelled within 7 days prior to arrival or in the event of an early departure, the full extent of the stay as originally booked and confirmed will be charged.
OPERATING HOURS
- Furrry Kidz is CLOSED on Public Holidays for Check-in and Check-out.
- On Weekdays: Check-in is between 6 - 9am & Check-out is between 6 - 9am or 3 - 6pm.
- On Saturdays & Sundays: Check-in is between 8 - 9am & Check-out is between 8 - 9am and 4 - 5pm.