CX – Customer Experience Transformation Program ( 10 days , fully online )
Customers /clients retention and new customer base are the key points that is vital for any company especially in the current challenging time. Companies should strengthen their customer experience and the team regardless what is their situation is at the moment. This customised flexible program focuses in Customer Experience Transformation which will assist in the long run by increasing the followings:-
- Increase in customer acquisition,
- increase customer retention,
- increase their bottom line,
- Reduce operating cost
- Increase in customer’s satisfaction level.
Suitable for fresh graduates , middle managers and those SME owners.
CX - Customer Experience Transformation Program Infosheet