Physician Satisfaction Survey
V-Care Pharmacy always strives to improve the quality of the services that we provide to our physician and practice partners, as well as your patients. Thank you for taking a moment to complete this mini-survey. We truly value your feedback as it aids our ongoing quality improvement.
Please rate the following Service or Experience:
Physician satisfaction with administration of specialty programs
Physician satisfaction with clinical content of specialty programs
Your contact/interaction with our Pharmacist(s)
Your contact/interaction with our Pharmacy associate(s)
The speed and accuracy with which your order was processed
Our staff worked on the referral with a sense of urgency
The service level & helpfulness of our staff
The way in which your order & non-drug items (such as administrative supplies) were packaged
Our ability to dispense the medication to patients on time
The value of any clinical discussions/interaction you or your practice had with our Pharmacist(s)
The level of clinical expertise demonstrated by our Pharmacist(s)
Your satisfaction with our service as compared to other specialty pharmacy providers you may have used
To the best of your knowledge, please rate your patients' experience with us
Why did you start referring to V-Care Pharmacy? (Please check all that apply)
Heard of great services
Health Plan requested
Access to limited distribution drugs
l/my practice reached out
What services or capability would you like to see us add to make your experience even better?
Would you recommend V-Care Pharmacy to your colleagues?
If no, why not?
If you have since stopped referring to V-Care Pharmacy, why did you stop? (Please check all that apply)
Unhappy with service
You could not fill the order
My patient was unhappy
Prefer existing pharmacy
Lack of drug I needed
What drug did you need that we couldn't fill?
What were you unhappy with?
Any additional comments?
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