UK Returns and Exchanges Form Logo
  • UK RETURNS AND EXCHANGES FORM

  • If something isn’t quite right with your order we are happy to provide free returns and a full refund within 14 calendar days from the date you received it. We will refund products provided that it is still in the condition that you received it in- unworn and undamaged, with all tags and labels still attached. For hygiene purposes, please try on briefs over your own underwear.

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  • 1. Fill out this returns/ exchanges form, and pack your order.

  • 2. Generate a returns label on our website.

  • 3. Print your label at home or post office, pop it onto your parcel and post it at your local post office.

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  • Once your parcel arrives back with us it will undergo a quality check and you will be notified on the status of your refund. If approved you will be issued a full refund to your original payment method. You will be credited within 10 business days, depending on your card issuer’s policies.

    Please find full terms and conditions regarding returns at www.loveroselingerie.com/pages/returns-and-exchanges
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