Client Cancel Service Survey

Customer Service Survey

I was sorry to hear that you recently cancelled our service. I know that some cancellations are out of our control, but there are things we could have done to make things better. As you know we have always been concerned about each one of your cleanings with a feedback survey after each clean. I would like to ask for your opinion one last time. In return I will gladly send you a $10.00 gift card for your time from Starbucks or Amazon.
Name

First NameLast Name
Email
example@example.com
I would like a:
Reason for leaving?
Thinking back over the service you have received, please let us know how we rated in each area that you have experienced. Please use the rating scale provided below. For any score less than 5, please tell us how we could have received the 5.

1 – Poor, 2 – Fair, 3 – Good, 4 – Very Good, 5 – Excellent
Office Communication:
Technician Communication:
Caring:
Kitchen:
Bathrooms:
Dusting
Floor Care:
Schedule:
Price:
Cleaning Technicians Overall:
Overall Experience
Number

Customer Service Survey