I appreciate your business. So that I can better serve all of my clients, please be advised of these policies.
Please aim to arrive 10 minutes prior to your scheduled appointment time. If you arrive after your scheduled appointment time, it may not be possible to extend the time available for your booked service; if your service is shortened due to your late arrival, you may still be charged the full cost of the service.
At the time of booking you are required to pay a 50% deposit. If you cancel, no show or try to change your appointment within the 24 hour window you will forfeit this deposit. Anyone who does not show up for their appointment will not only lose that deposit but will then be required to pay 100% of the service fee upon booking the next appointment. Please be considerate of my time.
CHANGING YOUR APPOINTMENT
24 hours notice is required to reschedule or cancel a booked appointment, except in cases of contagious illness as described below.
SICKNESS OR FAMILY EMERGENCY
If you, or another person in your household, has an infectious or contagious illness, please contact me as soon as possible to reschedule your appointment for a later date. There is no penalty or timeframe required in this case, for your safety and that of other clients.
I agree to the policies described above.