Customer Experience Survey

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Company Name

Name and Surname

Please enter your email

Considering your complete experience with our company, how likely would you be to recommend us to a friend or colleague?* This field is required.

Very Unlikely

Very Likely

If our company name comes up in a conversation with your friends/colleagues, how would you describe us?* This field is required.

How satisfied are you with the following?* This field is required.

Have you ever faced an issue with our company?* This field is required.

YESNO

If your answer to the previous question is YES, kindly provide further details

If you have faced an issue with our company, was it resolved quickly?* This field is required.

YESNO

How fast have we been able to address and resolve your issues?* This field is required.

Out of the following list of attributes, which do you feel our employees possessed? Please select all that apply* This field is required.

Patience

Enthusiasm

Knowledgeable

Friendliness

Responsive

Understanding

None

How would you rate our employees for the following?* This field is required.

How well did we understand your questions and concern?* This field is required.

Extremely well

Very well

Somewhat well

Not so well

Not at all well

How long have you been our client you?* This field is required.

Less than 6 months

6 months to a year

1-2 years

3 or more years

Do you have any comments/suggestion to help us serve you better?