Search for ‘GPC Smart’ on the App Store or GooglePlay.

Please use proper names, although they can be fictional. Please do not add information that is illegible (ex. "hasdfghjkl".) When inputing an address for map purposes, select a "real" address (use a business if you're not comfortable using your own)

Please use information that would appear real and accurate. If you select a stock photo, please mark the breed appropriately to best reflect the image. Upload multiple images, and if you're using your own pet include a close up photo of an eye and their nose. These will serve to test future identification technologies in the future.

Go back to your pets profile to mark your pet as lost. You should receive an email from us with step by step instructions on how to help locate your lost pet. Please check your spam folder if you do not see it show up.

On the home screen - click on the pet map button at the bottom. Location services must be turned on for an accurate feed, otherwise, it will mark you elsewhere. Your pet must be marked as "lost" to show up on this map (this can be done on your pet profile). If you do not see your pet on the map after marking lost, you may need to zoom out.

Send an email to support@syneroid.com after marking your pet as lost. Include the following details in your email: 1. Mention "I have marked my pet as lost" 2. Include your pets tag ID number that corresponds to your pet profile. We will go in and scan the tag to simulate they've been found, and you should receive a notification its been scanned.

Check the map after your pets ID has been scanned by us. It should show you where they have traveled after being marked lost, and the location of where they've been scanned. Again, you may need to zoom out on the map. If you can see the location has moved, go and mark your pet as "found" on their profile.

Please use links above for video tutorials on these steps if you need further explanation.