Tutor Mandate Agreement

Private Tutors LCC head office - registration number 140959 – tax registration number 42284362414744019 represented by the founding and managing owner Kanzy Kandil hereinafter referred to as “Private Tutors” or “P.T” and

The following was agreed: The tutor will complete the mandatory orientation with Human Resources to understand the work system and the use of the tutor portal.

The tutor will complete the online mandatory training within 3 business days and prior to accessing full portal features.

The tutor mandate agreement comes into effect upon signature.

Private Tutors is a representative of the tutor and works in collaboration with the tutor. The company provides tutoring and educational services to families/students. These students will be matched with the tutor according to their profile and the family/student’s approval.

Herein are the agreement articles and commitments to which the tutor will be abiding to as part of the tutoring and referee team. The present mandate is valid only if all the documents of the tutor’s file have been completed, and are at the disposal of P.T, and up to date. It allows P.T to present the tutor to a private employer but does not induce any obligation of this presentation. P.T cannot ensure that the tutor’s profile will match the students’ request.

Article 1: Mandate: The tutor is the employee of the private employer i.e., parents/students and contracted with P.T, who ensures the centralisation of the tutor’s salaries. P.T will make monthly payments for validated work hours (which include lesson time, transportation, and teaching preparation allowances) via bank transfer to the tutor. As the tutor’s mandator, P.T also oversees the upload of the tutor’s salary slips pertaining to each month’s work.

Article 2: Independence of Tutors: The tutor assumes full responsibility for his/her teaching plan and educational activities unless a teaching program is provided by P.T or the parent(s)/student(s).

The tutor will receive instructions regarding his work directly from the client who will be his private employer, and by P.T as the mandator of the client and tutor: regarding the teaching means or methods to be implemented, when necessary, the teaching material, the schedules, the frequency, and the duration of the classes given.

Article 3: Commitment:

a- Tutors will commit to the weekly working hours selected herein with a minimum of 5 hours per week; when and if matching offers are made available and compatible with the location(s), level(s), subject(s), schedule, and profile. Tutors must notify their advisor of any work leave through their tutoring period with a defined start and end date of said leave by completing the assigned submission via the tutor portal.

b- The tutor must validate lesson hours immediately after each session or maximum by the end of the day (before 12:00 am) to ensure salary payment and consistency of lessons.

All lessons must be scheduled via the portal as soon as they are confirmed with the parent and prior to the lesson time. Registration of the schedule submission will be confirmed via an automated email and appear on the tutor’s calendar.

Any lessons validated without prior scheduling will automatically result in a 50%* or 100%** deduction of said lessons.

 

*50% when clients have available package hours.

**100% when clients don’t have available package hours.

c- The tutor intervenes in the home of the private employer and as such must commit to respecting the schedules set with the family or student, notifying the family or student (by phone) in case of delay and/or agree on a replacement date in the case of a cancellation of the lesson.

d- All lesson cancellations must be immediately notified via the tutor portal with the correct data, even when the parent has initiated the cancellation.   

All lesson rescheduling must be immediately notified via the tutor portal with the correct data, even when the parent has initiated the lesson rescheduling.   

Delays in completing these steps automatically result in a 10%* to 50%** deduction.

 

*10% deduction when cancellation is not notified in the required time frame.

**50% deduction from 1 lesson when cancellation is notified after scheduled lesson.

e- Any lesson cancellation by the tutor should be made 24 hours prior to the scheduled lesson time. Tutors are allowed 2 last minute cancellations of lessons per private employer which should be notified on the portal immediately after informing the parent(s). Any additional last-minute cancellation will result in a 50% deduction of 1 lesson.

Furthermore, any last-minute cancellation from the private employer must be communicated to P.T via the portal immediately following the parent(s) communication. - students are allowed 2 last-minute cancellations – any further last-minute cancellations allow P.T to claim full payment of a one-hour lesson on behalf of the tutor for each cancelled lesson from then on.

f- The tutor must carry out the First Lesson Feedback & Monthly Lesson Feedbacks via the tutor portal immediately after the first lesson and on a monthly basis according to the tutor’s portal calendar, to keep P.T informed of the progress of the student, to inform the family regularly of the development of the lessons, to report to P.T, as the tutor’s mandator, any difficulties encountered in the course of the interventions.

Feedback must include details on the topics that have been taught, the student’s performance in said topics, and the upcoming topics to be covered. They must also include when applicable the student’s grades/exam results throughout said period.

Delays in completing these steps automatically result in a 10% or 30% deduction.

 

*10% deduction when feedback is not submitted in the required time frame.

**30% deduction when feedback is not submitted in the required time frame recurrently.

g- The tutor must intervene in person or live online depending on the lesson choice, without the possibility of substitution, at the private employer’ home or for live online lessons, and within the exclusive framework defined by the present mandate and the training. Only P.T is allowed to offer a substitute or replace the tutor if he/she is on leave.

h- The tutor must keep his schedule up to date throughout the work period with his/her adjusted availability.

i- Tutors must maintain fluid communication with their assigned advisor and notify them immediately should any technical issues occur, using the portal chat, via email or WhatsApp.

j- The tutor must be presentable with proper dressing attire and personal hygiene, be friendly and courteous. No smoking at the home of the private employer and turn off/silence mobile phones during lessons. Respect the intimacy of families, and in particular the culture, the choice of life, the private space and the property of the student and the family. Oblige to the reserve and discretion in exchanges with students when it concerns religious, political, philosophical convictions or for any other consideration or orientation of a personal order.

k- Failure to comply with all the above terms will result in sanctions reflected on the salaries and the tutor reviews according to each sub-article.

Recurrent failure to comply with the above terms leads to a mandatory meeting with human resources, as well as a probation periode of 6 weeks.

During and/or following the end of the probation the tutor will be notified of the steps to follow depending on the fulfilment of their commitments.

l- The tutor is prohibited from accepting any delegation of power over assets, goods or rights, any donation, any monetary propositions any deposit of funds, jewels or values, and any element of heritage made by the family/student.

Article 4: Tutor Salary:

a- The salary of the teacher is the sole responsibility of the private employer. This remuneration results from an agreement between P.T, the client, and the tutor. Prior to any intervention by a tutor, P.T will have communicated the proposed net hourly rate, and the tutor would have accepted it.

b- The tutor will be paid a portion of his/her transportation costs and tutoring fees in accordance with applicable legal provisions and without P.T’s liability being sought in this respect (these allowances are included in the net hourly pay).

c- Accepting a tutoring offer is committing to a minimum of one month of teaching with the assigned family. The following term may be amended under certain circumstances (medical reasons, matching issues, upon parents’ request).

P.T ensures that the client has sufficient contracted hours and will seek to retrieve any unpaid worked hours on behalf of the tutor. Any scheduled lessons without the knowledge of P.T will not be claimed on behalf of the tutor should the client not contract further lesson hours.

d- The sums received by P.T for the tutor's account will make the subject of pay slips sent out by maximum the 5th of each month or first business day following said date.

A corresponding transfer will be issued to the tutor's account by maximum the 8th of each month, for validated hours submitted by the 24th of each month.

Transfers delays may occur, should the tutor’s account information undergo updates or be incomplete, with no liability on P.T.

Any other delays resulting from P.T will be compensated to the tutor on their current or following month's salary.

e- Net rates per hour are subject to an annual increase should the tutor comply with all the terms mentioned herein and depending on the tutor’s performance, parents/students’ feedbacks, as well as the tutor advisory and human resources departments’ quarterly reviews. Increase when applicable varies from 3% to 5%.

Article 5: Referee Program: The referee program is the sole responsibility of P.T and is transferred monthly by maximum the 8th of each month, for validated referrals by the 24th of each month with a corresponding salary slip available by maximum the 5th of each month or first business day following said date.

The net value of the bonus is transferred for tutor referrals who have succeeded & fully completed P.T’s hiring process as well as the agreement signature.

The referee program for students applies when a parent/student signs up with Private Tutors and completes their first package purchase. The tutor then receives a 15% bonus from the price of said package.

 

Article 6: Child Protection: In the context of his/her work in close collaboration with minors, the tutor expressly declares that he is not the subject of prosecution of criminal information for a crime or offence contrary to probity and morals or for planned offences, never have been the subject of a judicial conviction, been deprived by judgment of all or part of the civil, civic, and family rights.

Article 7: Documents and Extracts of Criminal Records: The tutor must deliver to P.T before the beginning of any collaboration an extract of criminal record as well as full file with their credentials. Moreover, the tutor certifies the authenticity of all the elements constituting their administrative file at P.T and undertake to inform P.T of any modification of their personal situation pertaining to address, certifications, diplomas, update criminal background checks, court order in relation to Article 6.

The tutor is informed and agrees that P.T will scan the documents sent by the tutor concerning his/her identification and diplomas to complete the necessary administrative procedures as well as share the necessary information pertaining to the tutor’s credentials and picture with the clients or on P.T’s website. 

This mandate is automatically renewable every year unless said terms are updated, in which case the tutor may have to sign a new agreement.

This contract may be terminated at any time by the tutor following the receipt of a formal resignation email addressed to Human Resources, email address: hr@privatetutorsegypt.com.  and after completing a one month notice period. P.T reserves the right to terminate said contract should the tutor not follow all the terms and agreements mentioned herein and following a probation period, or for any aggravated fault.

Article 8: Duration - General Provisions - Non-compete: 

a. The tutor expressly and unreservedly forbids himself, during the present term of office and during the 2 years following the contract termination, to pursue, directly or indirectly, outside the scope of this mandate, his/her collaboration with the private employers presented by P.T.

Further on, tutors will not engage in work with competing entities providing tutoring & educational services or receive recommendations from current employers to work with other families/students. Should parents request further tutoring sessions or recommendation for teachers in other subjects, the tutor must redirect the parents towards P.T and notify their assigned advisor.

b. If the tutor violates this provision, they will be terminated effective immediately and will be banned from P.T and/or other platforms/portals in relation to P.T. It is recalled that concealed work is punishable by criminal pursuit. Tutors agreeing to the terms and conditions of this mandate cannot use the information provided by P.T regarding the private employer to their own profit. Any breach of said agreement will automatically result in legal pursuits.

c. This mandate agreement is confidential, the information mentioned herein should not be disclosed to third parties outside the scope of P.T.

I honourably declare that none of the cases mentioned in Article 6 apply to me and to uphold all the terms of agreement mentioned herein.