Library Services Survey

Library Services Survey

In preparation for the opening of Library Hall in 2023, we would appreciate your feedback regarding the services provided by the Library. Your feedback will help us know how we can improve the level of service we provide to you.
Library Services
What is your primary reason for using the Library? *

Audiobooks Books (physical) Computer or internet access E-Content (e-audiobooks/e-books) Online learning (e.g., Creative Bug, Universal Class, Learning Express, Pronunciator) Programs (Children 0-7) Programs (Tweens 8-12) Programs (Teens 13-18) Programs (Adults 19+) Study rooms Videos (DVD/Blu-Ray) Other

Please indicate your usage of the following library services: *

	Weekly	Monthly	Semi-Annually	Annually	Never	Unaware of Service
Audiobooks
Books (physical)
Computer or internet access
E-Content (e-audiobooks/e-books)
Online Catalog
Online Learning (Universal Class, Creative Bug, Pronunciator, Learning Express)
Programs (Children 0-7)
Programs (Tweens 8-12)
Programs (Teens 13-18)
Programs (Adults 19+)
Mobile App (Aspen LIDA)
Study rooms
Videos (DVD/Blu-Ray)
Wireless printing

Please indicate your satisfaction with the SIZE of the Library's collection: *

	Not Satisfied	Somewhat Satisfied	Satisfied	Very Satisfied	Not Applicable (don't use)
Audiobooks
Books (physical)
E-content (e-books/e-audiobooks)
Videos (DVD/Blu-Ray)

Please indicate your satisfaction with the VARIETY of the Library's collection: *

	Not Satisfied	Somewhat Satisfied	Satisfied	Very Satisfied	Not Applicable (don't use)
Audiobooks
Books (physical)
E-content (e-books/e-audiobooks)
Videos (DVD/Blu-Ray)

Please explain why you are satisfied or dissatisfied with the Library's collection.
What materials would you like to see added to the collection?
Programs

Please indicate your satisfaction with the Library's programs: *

Please explain why you are satisfied or dissatisfied with the Library's programs.
For you, what is the ideal start time for a children's program (ages 0-7)?
Technology

Please indicate your satisfaction with the Library's technology services: *

	Not Satisfied	Somewhat Satisfied	Satisfied	Very Satisfied	Not Applicable (don't use)
Online learning (Creative Bug, Universal Class, Learning Express, Pronunciator)
Library mobile app (Aspen LIDA)
Computer access

Please explain why you are satisfied or dissatisfied with the Library's technology services.
How often do you use the library's self-checkout kiosk? *

Always Frequently Rarely Never
Why do you use the kiosk? *

More privacy I don't want to wait in line at the circulation desk I can check out the items faster myself More convenient Other
Why don't you use the kiosk more often? *

It's faster to have a staff member check my materials out It's difficult to use the kiosk when I'm with children My card doesn't work on the kiosk I didn't know about the kiosks Other
What would cause you to use the kiosk more often?
Is using a kiosk faster or slower than checking out at the circulation desk? *

1

2

3

4

5

1 is Much slower, 5 is Much faster
Is using a kiosk easier or harder than checking out at the circulation desk? *

1

2

3

4

5

1 is Much harder, 5 is Much easier
How important is privacy to you when checking out materials? *

1

2

3

4

5

1 is Not very, 5 is Very
How much privacy do you feel you have when you check out at the circulation desk? *

1

2

3

4

5

1 is Not much, 5 is Much
Other
Is there anything else you'd like to tell us about your experiences using the Spanish Fork Library?
Contact Info

Your responses can remain anonymous; however, if you'd like us to follow up with you regarding your responses, please provide your contact info below.
Name

First Name Last Name
Phone Number
Please enter a valid phone number.
Email
example@example.com
Should be Empty:

Library Services