Campion Education is the largest supplier of education resources to primary and secondary schools in Australia. Drawing on over 24 years of experience, we continuously seek to provide innovative educational resources, solutions and services which enable schools to focus on providing the best learning outcomes for their students.
Campion Education supplies nearly 4,000 schools and their students with printed and digital resources from Australia’s widest range of publishers, as well as all forms of stationery and art supplies. Each year we provide 700,000 students around Australia with their personalised orders, equipping them for their next year of education.
Campion Education requires highly talented individuals for the position of Customer Support Representative for our very important and busy back to school summer holiday period to help support our customers in a retail and warehousing type environment.
What is Campion Education doing about Covid-19 protocols to keep me safe?
Campion Education takes the safety of its employees and customers very seriously. The COVID-19 pandemic has required us to adapt and improve upon our safety protocols to protect everyone who visits a Campion site (including staff), in line with recommended State and Federal government guidelines.
Some of the procedures we have in place to reduce the overall risks associated with COVID include regular cleaning and sanitising, mask wearing, density limits, designated break areas and workplace bubbles.
COVID Vaccinations will form yet another layer of defence for all staff and visitors, and we strongly encourage all those who are considering employment with Campion to consult their doctor and book in for a jab. As the state monitors the growing outbreak and changes to COVID requirements, it is highly likely to become mandatory for all workers, especially those in close proximity environments like at Campion, to be vaccinated in order to commence or continue employment. We strongly recommend acting now rather than waiting to ensure that there is no disruption to your working with Campion in the upcoming season.
We will continue to update you with any further developments regarding COVID-19 requirements for Campion current or prospective employees.
What's involved in the job?
service centre fields approximately 4,000 customers through its store during a season (October – February)
The primary function of the Customer Service Representative role is to deliver exceptional customer focused solutions to resolve queries, in person, through picking and packing orders, receipting and despatching orders and helping with Click & Collect.
Queries span the entire lifecycle of the customer ordering process from placing an initial order right through to after sales support (returns, warranties etc)
How often will I be working?
We are looking for team members committed to delivering an exceptional experience for customers between Mid-November 2021 to Ear-February 2022
During peak periods (19th Jan - 4th Feb), some full days are expected and hours of work can go up to 25 hours a week.
Some Saturday work required (late Jan - ear Feb). We're closed on Sundays & public holidays
Why work at Campion Education?
Don't just take our word for it, see what our amazing staff have had to say about the experiences they gained when for Campion;
"The team was very friendly and positive"
"Refined a lot of skills on my language use, tone and social skills"
"Created so much personal growth"
"Made me a stronger person who is more confident and responsible"
"Gained great friends and colleagues"
and many more...