Schedule Change & Cancellation & No Show
Schedule Change: You are welcome to change the date and/or time at least 7 business days prior to the reserved program date. Please contact the Education Representative as soon as possible and allow up to one week for rescheduling. You can only change the schedule for once.
Severe Weather: If the in-person program is canceled due to inclement weather, we will make every attempt to re-schedule the program, or credit you to a different program, subject to availability.
Cancellation: If you cancel your reservation at least 15 business days prior to the reserved program start date, your school will be reimbursed. If you cancel after that, your full payment will be donated to the FTH education program and teaching artist.
No Show: Refunds are not possible for absences. If you fail to show up on the day of the program, your full payment will be donated to the FTH education program and teaching artist.