Now more than ever, having human-to-human interaction matters. When faculty are unable to connect with students in traditional ways, there is plenty they can do to provide virtual support. In this presentation, we outline data-driven tools that can be utilized to anticipate student challenges and deploy hands-on support to foster graduate student success and discuss strategies from the perspectives of both public and private universities in driving student achievement.
Presenter:
Julie I Delich, Ed.D, Vice President of Retention at Wiley Education Services
As Vice President of Retention at Wiley Education Services, Julie is driven to find new opportunities and new ways to increase the positive impact we have on our students. She earned a Doctorate in education leadership for her research on The Impact of the Online Learner Advising Model on Retention and Grade Point Average. Impacting students has been a longtime passion for Julie as she previously managed the enrollment and retention processes for college and university clients with The Learning House, Inc. Her team worked with potential students from the moment they expressed interest in a school until they graduated.
Before joining Learning House, Julie was Director of Enrollment at the University of Phoenix, and she served as an adjunct professor for 10 years, with experience in face-to-face and online modalities at Harrisburg Area Community College in Pennsylvania and the University of Phoenix. Prior to her involvement in higher education, Julie was an outpatient mental health therapist specializing in treating anxiety disorders and women’s health issues, including postpartum depression and PTSD from abusive experiences.
She earned a Doctorate in education leadership from Concordia University, St, Paul, a Master of Science in clinical psychology and Bachelor of Arts in psychology from Millersville University. Julie lives in Lancaster, Pennsylvania, with her husband, Ben, two sons, TJ and Andy, and her dog, Ace.