TERMS & CONDITIONS
I. Four Seasons Kanga Roof will reach out within two business days of receipt to discuss scheduling the service visit, or to clarify issues stated in the above form.
II. Based on the information submitted in this form, this project and the particular issues contained therein is assumed to be covered by Four Seasons Kanga Roof Master Craftsman Workmanship Warranty, and therefore warranted repairs will not incur any charges.
III. HOWEVER, if the cause of the forthcoming service call is determined to be non-warranted, this service call is then classified as a "Non-Warranted Repair".
IV. A Non-Warranted Repair involves the following:
- A minimum mobilization charge of $125.00.
- The symptoms identified above are not caused by roofing installed by Four Seasons Kanga Roof and therefore not covered by our warranty.
- This includes modifications to the roof system made in the interim by other parties having a contributing effect on the symptoms.
- If the above project is a Repair Project, and not a new roof system, the symptoms may be emerging from a part of the property unrelated to the original repair contract.
- If additional work is required to resolve the issue, it will be discussed with the approved decision-maker, who may decide that Four Seasons Kanga Roof should proceed with the additional work.
- If the additional work is approved, the following rates would apply:
- Labor: $85 per hour per technician
- Overtime Labor: $110 per hour per technician
- Materials and Equipment Charges: Standard Price List
- If a second mobilization is required beyond the initial visit, the following transportation, fuel, and supply additional charges apply per mile radius: 0-14: $55, 15-49: $75, 50-74: $100, 75+: $125
- If the additional work is not approved, the $125 mobilization charge will be due immediately.
- This fee, as well as any other charges incurred, are payable via check or credit card. They are due at the time of the determination, with either an in-person paper check or a phone call to the main office for credit card processing.