ESSENTIAL FUNCTIONS
1. Responsible for clerical duties for the Workforce Development Department
2. Answers and routes incoming phone calls takes and delivers messages accurately and promptly
3. Greets and directs visitors/consumers. Announces them by phone to the appropriate staff
5. Responsible for ordering, distribution and inventory tracking for general office supplies for the Agency
6. In conjunction with the VP of HR and Mission, determining and making recommendations for office supply sourcing to insure best price and delivery
7. Responsible for weekly maintenance and preventive maintenance on all office equipment in Palmer and Nold buildings
8. Responsible to retrieve, sort and distribute internal mail to Palmer and Nold facilities each morning and afternoon.
9. Makes engagement and input survey calls to consumers
10. Makes copies as directed by staff
11. Alternate Back- up Lab Instructor and trainer
12. May assist Mission Services Clerical Specialist with data entry and scanning
13. Performs other duties as assigned by the Vice President of HR and Mission Services and the Mission Services Director
REGULAR DUTIES
1. Maintains a good working relationship and provide excellent customer service to all consumers, staff, customers and supervisors
2. Has respect for the feelings of others, is courteous and possesses the ability to build effective internal and external relationships
3. Complies with all established work rules, policies, procedures and safety rules
4. Represents the organization in a professional and courteous manner
5. Is able to educate stakeholders and community about the entire agency